Question 1

Is Dunelm a good company to work for?

Accepted Answer

Dunelm has an overall rating of 3.6 out of 5, based on over 2,955 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 64% of employees would recommend working at Dunelm to a friend and 59% have a positive outlook for the business. The best reviews about Dunelm have been left by employees working as Store Coach, Coffee Shop Assistant and Till Staff.

Question 2

Does Dunelm pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Dunelm employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Dunelm. This rating has decreased by 3% over the last 12 months.

Question 3

How satisfied are employees working at Dunelm?

Accepted Answer

64% of Dunelm employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Dunelm 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

Question 4

What are the top reviewed jobs at Dunelm?

Accepted Answer

Sales Assistant (530), Team Leader (114), Sales Associate (113), Host (96), Retail Sales Assistant (85), Customer Assistant (57), Customer Service (56), Store Manager (52), Customer Service Representative (39), Retail Assistant (39), Customer Service Advisor (34), Shop Assistant (31), Warehouse Worker (28), Sales Colleague (27), Barista (26)

Question 5

What are the pros of working at Dunelm according to real employee reviews?

Accepted Answer

"Colleagues are friendly and fun to be around" ((in 218 reviews)); "Good hours and pay also" ((in 177 reviews)); "Some staff were friendly and on the most part my interactions with customers was friendly during my time here too." ((in 151 reviews)); "Met some great people whom i work with  as well as customers ...great family friendly employer for single parent families" ((in 139 reviews)); "Normally good and flexible hours" ((in 64 reviews))

Question 6

What are the cons of working at Dunelm according to real employee reviews?

Accepted Answer

"Management can be poor and mess up rotas" ((in 184 reviews)); "Manager is rude and makes you do unfair jobs" ((in 86 reviews)); "No training in the role" ((in 47 reviews)); "Salary low" ((in 24 reviews)); "A bullying awful place to work." ((in 22 reviews))

Question 7

What are employees saying about Dunelm redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dunelm redundancy and their outlook for job security at Dunelm in 2026.

Question 8

What Dunelm locations have received the highest employee ratings?

Accepted Answer

Clydebank, Dumfries, Carmarthen, Broadstairs, Hastings, Dunstable, Redditch, Thurmaston, Kettering, Southport

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Community feel, but slow and low pay environment

Positive perks overshadowed by toxic management culture

Flexible weekend role but toxic environment

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