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Dunelm Reviews
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Full-timePart-timeApprove of CEO
Nick Wilkinson
135 Ratings
Pros
"15% Staff discount (and extra discount once a year)" (in 21 reviews)
"Great place to work now been 5 years" (in 18 reviews)
Cons
"Long hours for not fantastic pay" (in 16 reviews)
"The work/life balance within this company is attrocious" (in 7 reviews)
![Dunelm Logo]()
"DUNELM fforestfach"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNo opinion of CEOI have been working at Dunelm part-time
Pros
Best team of staff and management team, discount for employees, good working environment
Cons
Low pay, no other issues in relation to cons
Advice to Management
Recognising talented individuals
Dunelm 2018-09-22 18:27 PDTHelpful (2)
![Dunelm Logo]()
"Not what it Used to be"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Disapproves of CEOI have been working at Dunelm full-time (More than 5 years)
Pros
can be fun place to work when we work as a team.
Cons
Totally unable to retain 'female' management staff, could be seen as 'discrimination' of the highest order especially at a certain most northerly store. Should be looked into by area manager and HR. Never enough staff on shop floor = customer complaints. Far too much endless & unnecessary moving of goods within the store. Time would be better spent giving to customers instead. Cramming too much on the shop floor making wheel chair access difficult. Grossly lenient on returns to store = harden up.
Advice to Management
Sort yourselves out and get back to where you started thinking about the customers and therefore giving all round good value. You are losing the plot trying to get more money, whilst losing the fundamental values that started Dunelm in the first place these are getting lost in the ether.
Dunelm 2018-10-11 01:31 PDT![Dunelm Logo]()
"Senior Buyer - Achica"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNegative OutlookApproves of CEOI worked at Dunelm full-time
Pros
Fast paced business
Flat hierarchy
Interesting
Strong leadersCons
Poor work life balance
Limited promotion opportunities
Long hoursAdvice to Management
Value your staff
Be more agile
Improve communicationDunelm 2018-10-10 12:52 PDT![Dunelm Logo]()
"Sales assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at Dunelm part-time (More than a year)
Pros
Competitive rates of pay
Friendly environment
Discounts in store
Holidays were good and free day off for your birthdayCons
Rota changes last min with no notice
Rota not posted until last minAdvice to Management
Post Rotas in advance for staff
And ask them about changesDunelm 2018-10-04 02:10 PDTHelpful (2)
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"Going backwards"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at Dunelm full-time (More than 5 years)
Pros
Discount is generous especially for coffee shop
Cons
The company is going backwards. Now more worried about money, than colleagues.
Senior management are working store colleagues harder than ever in order to make more money, yet those in store are not seeing the rewards. We don't get paid a living wage, and due to lack of leadership, it's impossible for most stores to receive the quarterly bonus.Advice to Management
Go back to how it was. Pay a living wage. Start showing support to store colleagues who are faced with aggressive customers.
Dunelm 2018-10-07 02:18 PDT![Dunelm Logo]()
"Nice place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Dunelm part-time (More than 3 years)
Pros
Love the hours x4 shifts f 4 hrs per week - nice atmosphere - great colleagues and nice products in store
Cons
Sometimes lack of communication. Staff shortages - particularly on the tills.
Dunelm 2018-09-20 06:11 PDTHelpful (2)
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"Started well but final year of hell"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at Dunelm part-time (More than 3 years)
Pros
Originally great family feel, great for students and good people
Cons
Promote wrong people, very poor recruitment and poor choice of store management
Advice to Management
Quit
Dunelm 2018-09-26 06:57 PDT![Dunelm Logo]()
"Salary"
StarStarStarStarStarI have been working at Dunelm full-time
Pros
Good pay and bonuses earned yearly
Cons
None same as most companys now
Advice to Management
None
Dunelm 2018-09-13 17:26 PDT![Dunelm Logo]()
"Hastings store"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Dunelm part-time (More than a year)
Pros
Great management team staff are all welcoming and happy to help. Made alot of friends here in the past year . I enjoy working here , always over time offered if you want it.
Cons
Few problems with customers being able to order things online that we dont have on stock for reserve and collect.
Advice to Management
Dan and danny i love coming to work and thank you for all the help and advise so far this year..
Dunelm 2018-09-10 08:02 PDTHelpful (2)
![Dunelm Logo]()
"Excellent Workplace"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Dunelm full-time (More than 3 years)
Pros
Excellent rates of pay
Incentives and bonuses for meeting targets each quarter
Informative and useful training given to all colleagues
Great team working here, everyone is always willing to help each other out and very friendly
Excellent management team in place, always on hand to help out and not afraid to get stuck in. Always motivating the team each day and communicating what is happening in store each day/week.Cons
Workload can be heavy with seasonal campaign changes but always well planned out with a team in place to ensure it all goes smoothly
Advice to Management
Keep up the great work!
Dunelm 2018-09-03 05:39 PDT
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