Dunelm Reviews
Updated May 24, 2022
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Found 1,753 of over 1,857 reviews
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Approve of CEO
Nick Wilkinson
855 Ratings
Pros
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee, more than 3 years★★★★★
Pros
Excellent team and Fast paced
Cons
Some times it can be too much work
- Current Employee, more than 3 years★★★★★
Pros
Decent pay for retail Flexible working hours and contracts
Cons
Lots of gossip Management turns against you if they don't like you, caused a lot of tears and many people left.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Great place to work just now
Cons
None I can think of at the moment
- Current Employee, more than 1 year★★★★★
Pros
- CEO - The people and exec team are strong / smart - The company values and increasing clarity of purpose - Company performing well and growing - Scale up feel inside a performing business - Get things done attitude with less red-tape than other retailers - Increasingly empowered / autonomous teams
Cons
- Legacy technology that needs replacing (but is happening) - More to do on benefits and policies (but this is changing) - More to do on DEI (this is in focus) - Volume of work do be done can cause work/life to tip the wrong way, but the business is always supportive of correcting (so in that sense it's on you to manage that, which is fine).
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Smooth Onboarding Transparency Supporting leadership Focus on learn & grow
Cons
Nothing which I come across
- Current Employee, more than 1 year★★★★★
Pros
Flexible,relaxed and overall good place to work
Cons
No progression for staff working there
Continue reading - Current Employee, more than 3 years★★★★★
Pros
There are certainly more pros than cons to working for Dunelm. The management team generally understands individual circumstances and offers flexibility when required. Colleagues have the option to WFH or at the office. Assistants are enrolled onto a progression plan from the start to support in-house talent and promotions.
Cons
Tends to be more evidential benefits for seniors than assistants, such as invites to shows, bonuses, etc. and the pay is not increasing with the living wage.
- Current Employee, less than 1 year★★★★★
Pros
friendly people everyone looks out for one an other and makes sure they know what they are doing
Cons
i cant realy think of any
- Current Employee, less than 1 year★★★★★
Pros
Always learn something new Store is easy to navigate around Colleagues are approachable
Cons
Sometimes it's hard to get stock replenishment done before the end of my shift Not always being able to find products that customers want
Continue reading - Current Employee, more than 3 years★★★★★
Pros
Dunelm are fantastic in getting its colleagues involved with external events that benefit us as a business. We recently attended a Retail Trust event which shared loads of information and inspirational talks on wellbeing.
Cons
Workload can sometimes interfere with the ability to get involved in areas outside your day to day that you are also passionate about
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Dunelm has an overall rating of 4.0 out of 5, based on over 1,857 reviews left anonymously by employees. 79% of employees would recommend working at Dunelm to a friend and 76% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
79% of Dunelm employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Dunelm 3.8 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.
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