Dunelm Reviews

Updated May 24, 2022

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Found 1,753 of over 1,857 reviews

4.0
79%
Recommend to a Friend
86%
Approve of CEO
Dunelm CEO Nick Wilkinson
Nick Wilkinson
855 Ratings
Pros
  • "Dunelm as a company really look after there colleagues(in 112 reviews)

  • "good pay, lovely people to work with and good atmosphere(in 61 reviews)

  • Cons
  • "No downside to working for Dunelm(in 71 reviews)

  • "rotas and hours can be testing size of our deliveres can be over welling at times(in 46 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Good company

      May 20, 2022 - Senior Business Analyst in Nottingham, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent team and Fast paced

      Cons

      Some times it can be too much work

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    2. 4.0
      Current Employee, more than 3 years

      Flexible, but poor management

      May 24, 2022 - Store Associate in Solihull, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay for retail Flexible working hours and contracts

      Cons

      Lots of gossip Management turns against you if they don't like you, caused a lot of tears and many people left.

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    3. 5.0
      Current Employee, more than 3 years

      Good

      May 20, 2022 - Host in Falkirk, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work just now

      Cons

      None I can think of at the moment

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    4. 5.0
      Current Employee, more than 1 year

      Exciting, transformational business with people at it's core

      May 20, 2022 - Director in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - CEO - The people and exec team are strong / smart - The company values and increasing clarity of purpose - Company performing well and growing - Scale up feel inside a performing business - Get things done attitude with less red-tape than other retailers - Increasingly empowered / autonomous teams

      Cons

      - Legacy technology that needs replacing (but is happening) - More to do on benefits and policies (but this is changing) - More to do on DEI (this is in focus) - Volume of work do be done can cause work/life to tip the wrong way, but the business is always supportive of correcting (so in that sense it's on you to manage that, which is fine).

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    5. 5.0
      Current Employee, less than 1 year

      Feels like a second home

      May 20, 2022 - Agile Delivery Lead in London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Smooth Onboarding Transparency Supporting leadership Focus on learn & grow

      Cons

      Nothing which I come across

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    6. 4.0
      Current Employee, more than 1 year

      More promise for them going through the ranks

      May 20, 2022 - Counter Balance Driver in Stoke-on-Trent, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible,relaxed and overall good place to work

      Cons

      No progression for staff working there

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    7. 4.0
      Current Employee, more than 3 years

      Great company to work for

      May 20, 2022 - Buying Assistant in Leicester, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are certainly more pros than cons to working for Dunelm. The management team generally understands individual circumstances and offers flexibility when required. Colleagues have the option to WFH or at the office. Assistants are enrolled onto a progression plan from the start to support in-house talent and promotions.

      Cons

      Tends to be more evidential benefits for seniors than assistants, such as invites to shows, bonuses, etc. and the pay is not increasing with the living wage.

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    8. 4.0
      Current Employee, less than 1 year

      my opinion

      May 20, 2022 - Sales Assistant in Exeter, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      friendly people everyone looks out for one an other and makes sure they know what they are doing

      Cons

      i cant realy think of any

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    9. 4.0
      Current Employee, less than 1 year

      Challenging but enjoyable

      May 20, 2022 - Sales/Stock Assistant in Barrow upon Soar, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Always learn something new Store is easy to navigate around Colleagues are approachable

      Cons

      Sometimes it's hard to get stock replenishment done before the end of my shift Not always being able to find products that customers want

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    10. 5.0
      Current Employee, more than 3 years

      Experiences at Dunelm

      May 19, 2022 - People & Store Ops Leadership Graduate in Syston, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Dunelm are fantastic in getting its colleagues involved with external events that benefit us as a business. We recently attended a Retail Trust event which shared loads of information and inspirational talks on wellbeing.

      Cons

      Workload can sometimes interfere with the ability to get involved in areas outside your day to day that you are also passionate about

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    Viewing 1 - 10 of 1,753 Reviews

    Dunelm Reviews FAQs

    Dunelm has an overall rating of 4.0 out of 5, based on over 1,857 reviews left anonymously by employees. 79% of employees would recommend working at Dunelm to a friend and 76% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Dunelm employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Dunelm. This rating has been stable over the past 12 months.

    79% of Dunelm employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Dunelm 3.8 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

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