Dyson Reviews | Glassdoor.co.uk

Dyson Reviews

Updated 18 June 2018
473 reviews

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473 Employee Reviews

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Pros
  • "Good working environment and good benefits" (in 23 reviews)

  • "Work life balance is great, very results driven" (in 18 reviews)

Cons
  • "Some senior management are good engineers but poor people managers" (in 22 reviews)

  • "A lot of middle management screams of being promoted out of "last man standing"attitude as well as speed of growth" (in 14 reviews)

More Pros and Cons

  1. "Could be worse, could be much better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Malmesbury, England
    Current Employee - Customer Service in Malmesbury, England
    Neutral Outlook
    No opinion of CEO

    I have been working at Dyson full-time (More than a year)

    Pros

    Good staff discount, great people to work with, monthly one to one's with management, bonus scheme, fairly good pay

    Cons

    Favouritism, no reward for going above and beyond, no room for progression within current team, unfair bonus rules meaning other departments receive a full bonus ours was halved although we are not sales targeted, not enough parking for staff.

    Advice to Management

    Let people progress, reward those who go above and beyond, consider pay rises based on performance, management need to be fair and stop playing favourites.


  2. "Amazing brand, great experience - if you can make the location work!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Dyson full-time (Less than a year)

    Pros

    Amazing brand, great experience - if you can make the location work!

    Cons

    It's huge so it's easy to get lost if you land into the wrong team...

  3. Helpful (2)

    "Field service Engineer at Dyson"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Dyson full-time

    Pros

    There is none now the job was great until 2014 as we were technical Sadly a bunch of sales people started running the field service. All Dyson products are really good though.

    Cons

    All about sales and selling to the customers Targeted all the time on sales mainly and if you don't make it over a couple of months put on a PIP

    Advice to Management

    Treat your engineers better!! that way you might keep your staff!


  4. Helpful (1)

    "Fast moving - challenging - underdog"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Manager in Malmesbury, England
    Current Employee - Commercial Manager in Malmesbury, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Dyson full-time (More than a year)

    Pros

    Cash rich company that invests in developing young people. James Dyson turns up to work every day and still steers the direction of the company

    Cons

    There are a high number of teams run by middle managers operating in silos. It makes for weird politics and unaligned decision making. The high numbers of imported ‘talent’ from agencies and beauty brands often means you get people who don’t buy into the companies brand success and simply moan about how things are, rather contributing. The company is biased towards growing talent, it has an accelerated programme for people with less than 7 years experience who are prepared to work anywhere in the world...great if you fit this criterion...HR, Performance Management and Recruitment is a Joke (left over from Max Coonze days)...Thankfully Jim is fixing it

    Advice to Management

    Implement some Quality Standards, attach levels of competence to roles, implement a team review and self-assessment framework that replaces “Talking Performance” with Weekly Action Plans. Remove all Project Managers who do have a project management certification. Formalise Risk Management...Build more parking places...Get rid of the SAP Finance system and start again...We can programme an autonomous robot with a vision navigation...so should be able to run a finance system that serves teams rather than creates and blocks work.


  5. Helpful (4)

    "Slick on the outside, chaos on the inside"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Malmesbury, England
    Current Employee - Data Analyst in Malmesbury, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Dyson full-time (More than 5 years)

    Pros

    Cutting edge, fast moving, such a mess but this gives many opportunities, household name, great canteen

    Cons

    Pathetic pay rises given enormous profits, little recognition for hard work, no performance related payrises. Too much 'dead wood' in bloated, inefficient workforce.


  6. Helpful (4)

    "Record profits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Malmesbury, England
    Current Employee - Manager in Malmesbury, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Dyson (More than 5 years)

    Pros

    Record profits so James Dyson looks happy

    Cons

    Slashed staff discounts today, and promotions are about to be stopped company is lucky there is a lack of options to staff locally otherwise they would all leave

    Advice to Management

    If there was no staff there would be no company! Why are you trying to treat them worse easy week.


  7. Helpful (19)

    "Don't destroy your dreams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Malmesbury, England
    Former Employee - Anonymous Employee in Malmesbury, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Dyson full-time (Less than a year)

    Pros

    The canteen does some okay meals, and a lot of the staff are great people. Also free time, while waiting for James to ignore anyone elses contribution and for management to make a decision, nervously panicking, and deciding to wait for James to tell them what to do.

    Cons

    -James Dyson is a control freak that micromanages the brand. Do you want to use your imagination and intelligence to create products or solutions? Then join a different company, as James does not want your ideas, he wants your time, to create his.

    -The management are lifers!! This brand has an awful processes that bottlenecks with one man, meaning good designers and engineers with ambition leave. If you stay too long you won't be able to function in the real industry. So the best leave and the ambition lacking get promoted early, accepting they are there for life and that the slow, bottleneck approach is good. This in turn means they will not understand why so many people are upset with the process. Also, not much point complaining as they know that all issues start and finish with James dyson, and he won't change.

    -This is a company that has got lucky a lot. They take young grad's not because the want youth, energy and imagination, but because they don't know the right way to do things, so they accept the dyson way with no questions. In this though they will ruin your chance at a future outside dyson.

    Advice to Management

    Challenge the boss or quit, because your weak approach hurts everyone.

  8. "Product validation engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chippenham, South West England, England
    Current Employee - Anonymous Employee in Chippenham, South West England, England

    I have been working at Dyson full-time (More than 5 years)

    Pros

    Good place to work, great attitude

    Cons

    Remote area, area is not very good for living


  9. Helpful (12)

    "If your role involves software engineering / data science, don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Machine Learning in Malmesbury, England
    Current Employee - Machine Learning in Malmesbury, England
    Doesn't Recommend
    Approves of CEO

    I have been working at Dyson full-time (Less than a year)

    Pros

    Flexible working

    They pay over the odds for the low skill tasks you end up doing.

    I think that if you are an engineer (non-software), this can be a good place to work, but Dyson is abysmal at anything software related.

    Cons

    IT is terrible - it took them 5 months to provide me with a server for a large data science project. And then they tried to take it away 3 weeks later. You also don't have admin access on your laptop, so if you need to install something like python, you'll have to wait weeks.

    Dyson is very much a windows-based company. If you want to use UNIX you really have to push and there will be little if any support.

    As far as I can tell, managers do not take their role seriously. My manager only did task management, no feedback or identification of training opportunities. I did not even receive probationary period feedback (just "it's a pass"). There are no HR processes in place to ensure that managers take their role seriously, and there is very little recourse if your manager was not behaving appropriately (Mine was dismissive, constantly talked over me and ignored my opinions. I spoke to HR repeatedly over a period of 6 months, and they did nothing. My manager and HR's reactions were the main reason I chose to leave.) Dyson is the kind of place where, if you have a good manager it can be a great place to work, but if you don't then you're completely stuck and powerless.

    If you work in research (RDD), you will be working in a cold double-height warehouse building. With building work going on. I started coming to work wearing thermal layers to take the edge off.

    Parking is absolutely terrible - get here after 8 and you likely won't find a space.

    Dyson has such a competitive and blame culture. All of the more senior managers openly hate each other, and don't play well with others. Most business decisions seem to be made for political reasons (i.e. to show others up) as opposed to sensible reasons.

    Advice to Management

    Support employees who have poor managers, and actually help them through it. People don't leave companies - they leave managers. I'd say that management at Dyson is a bit of a joke. If you are going to promote people who 'don't play well with others' to management positions, you need to have HR processes in place to make sure that the employee is properly managed and protected.

    Don't cancel employee exit interviews because they've filled in a short survey and it is 'no longer necessary'.

    You have to fix the IT department. I used to work for the civil service, and thought their IT was bad. This is on a whole other level.


  10. Helpful (3)

    "Underpaid & stalled progression"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Design Engineer in Malmesbury, England
    Current Employee - Design Engineer in Malmesbury, England
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Dyson full-time (More than a year)

    Pros

    Young environment, opportunity to travel.

    Cons

    Pay and promotion structure. Commute.


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