EF Education First Manager Reviews | Glassdoor.co.uk

EF Education First Manager Reviews

Updated 7 Jun 2019

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Found 162 reviews

4.0
StarStarStarStarStar
Rating TrendsRating Trends
85%
Recommend to a Friend
74%
Approve of CEO
EF Education First CEO Dr. Edward Hult
Dr. Edward Hult
68 Ratings
  1. "A company that cares about her employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EF Education First full-time for more than a year

    Pros

    EF really invests in its employees to the fullest as long as they perform well in the job, which is very fair. They organize 2 major company parties a year and another 5 happy hours in the year for special occasions. People are human and interact with each other with respect just like members of the same family.

    Cons

    I don't have anything to report just yet. :)

    EF Education First2019-04-29
  2. "Established Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Chelsea, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EF Education First full-time for more than a year

    Pros

    Great work environment where workers are really valued. A company that always wants to innovate and grow in the educational field

    Cons

    It is not a perfect company, but I can not say that there really is a cons.

    EF Education First2019-02-14
  3. Helpful (1)

    "No Support from Line Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Homestay Manager in Cambridge, East of England, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at EF Education First full-time for more than 3 years

    Pros

    Good learning experience and very dedicated and passionate people

    Cons

    No support from your line manager (school director), low salary, working 12-16 hours a day up to 6 days a week.

    Advice to Management

    You expect too much from people and don't understand those with families. I was discriminated by my line manager for having children. When I wasn't able to work until 22:00 one night I was told it was unacceptable and I need to sort out my personal life. I had started work at 07:00 that day. There is no care for student welfare to the point students terminate their course and go home because you don't want to listen to...

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    EF Education First2019-01-09
  4. "Great company with lots of professional growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Manager 
    Recommends
    Positive Outlook

    I have been working at EF Education First full-time for more than a year

    Pros

    The company's core values are exceptional and it is a fun company to work for. You have a lot of support from your manager & colleagues and there are a lot of professional development opportunities inside the company.

    Cons

    It is a demanding business. It requires to be committed to the company and sometimes it is difficult to combine work & family life.

    EF Education First2018-10-09
  5. Helpful (4)

    "Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accommodation Manager in Oxford, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EF Education First full-time for more than a year

    Pros

    You meet a lot of people and have a lot of fun

    Cons

    Stressful to the max Salaries are extremely low for the work you do

    EF Education First2018-04-27
  6. Helpful (2)

    "Great company with amazing people but not perfect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiting Manager in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at EF Education First full-time for more than 5 years

    Pros

    Surrounded by fun, smart people from all over the world. The offices are also very nice places to work.

    Cons

    At the heart, it is still a very sales-driven organisation. Therefore, some decisions are more with PL in mind first.

    Advice to Management

    The senior leaders and management trainees have very similar backgrounds. There is an assumption that you need to have gone to a certain school or worked at a certain consultancy to get a senior position. Drawing from this same pool hurts internal moral and can create a groupthink. Also, while the ratio of men/women managers is amazing, the offices can be monochromatic.

    EF Education First2018-04-11
  7. Helpful (2)

    "Super Long Working Hours for Very Little Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Academic Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EF Education First full-time for less than a year

    Pros

    My peers were reasonably nice.

    Cons

    You have to work excessively long hours for a wage which works out as less than minimum wage. I would have got more satisfaction from working at B&Q or Tesco and to be honest more fulfilling career prospects. They are understaffed so you basically end up doing the job of two people and continually have senior management breathing down your neck to try and achieve targets that are massively over ambitious. Don't...

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    Advice to Management

    employ more staff

    EF Education First2018-02-26
  8. "Activity Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Activity Manager in Brighton, England
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at EF Education First full-time for less than a year

    Pros

    - Meet so many interesting, young fellow colleagues from all over the world - Lots of responsibility for innovation (despite a lack of funding at times, but be creative) - Opportunities for travel arise from good performance or a good ability to befriend as many people as possible

    Cons

    - Hours. Hours. Hours. As a manager I worked up to 80+ hours a week - Operations managers often lack experience and are winging it just as much as you. - Sometimes you wouldn't even want to be a fly on a wall when it comes to host family/accommodation management. - No HR. This is the biggest pitfall. If something happens to you for whatever reason (your fault or not), you can be let go in a heartbeat. Make sure you're...

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    Advice to Management

    - Get HR into your teams! - Pay your host families more! - Pay your staff more! Especially senior staff! Allow overtime pay for 35 hours+ - Don't spend so much on taxis for students - especially on arrival - Employ people to drive students around - hire a minibus/cars for each location and give them to senior staff

    EF Education First2017-06-30
  9. "Great team long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Customer Support Manager in Cambridge, East of England, England
    Recommends

    I worked at EF Education First full-time for less than a year

    Pros

    I had the time of my life working at one of the schools in England. It was a summer position and I learned so much, enjoy my time there in a multicultural environment sharing my life with people from more that 25 nationalities, having colleagues from all over europe, all travelers with really possitive attitude. Salary is good for a summer job as you don´t have to pay for food and shelter so even if is not a great...

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    Cons

    Long hours and some dissorganization at the beginning, but after a while you learn to figure it out and actually...you get pretty fare authonomy to perform your job wich turns being an advantage.

    Advice to Management

    A bit deeper training for new staff

    EF Education First2016-11-05
  10. "Facilities Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Facilities Manager in Oxford, England
    Positive Outlook

    I worked at EF Education First full-time for more than 5 years

    Pros

    Good atmosphere and career options

    Cons

    Too many people involved in decisions

    Advice to Management

    More planning

    EF Education First2016-07-25
Found 162 reviews