EF Education First Reviews

Updated 12 May 2021

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3.5
66%
Recommend to a Friend
66%
Approve of CEO
EF Education First CEO  Dr. Edward Hult
Dr. Edward Hult
869 Ratings
Pros
  • "Great company culture and great people(in 95 reviews)

  • "Company Culture, Benefits, collaborative and teamwork(in 75 reviews)

  • Cons
  • "Sometimes long hours because you care for your job(in 137 reviews)

  • "Low salary compared to other companies(in 117 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee

      Good company to work for.

      18 Apr 2021 - Business Development 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Definitely a good environment for go-getters. Assertiveness and initiative are appreciated. Good suggestions are often implemented quickly.

      Cons

      Sometimes following through with a lead is quite difficult. There was a general guideline, but with some international clients, I think there needs to be a separate resources to refer to.

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    2. 1.0
      Former Employee, more than 3 years

      Toxic working culture

      11 Feb 2021 - Anonymous Employee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - International atmosphere - Travel encouraged

      Cons

      -I really wish I could give them zero stars; please read before you apply to get an honest picture of what to expect - No work/life balance since you need to be available 24/7 (travel means you get up at 3 am and get to bed well after midnight) - Absolute toxic work culture with every Swedish employee being promoted to become a manager with absolute 0 experience; when talking to senior management about this they fully admitted it but since it's a Swedish company they want to promote their kin - often complained to HR about this (so please don't say contact HR, and we will investigate because you had YEARS to do it and didn't bother) - people keep getting fired in the most unkind ways (one colleague was severely ill with corona and got fired one day later via email; not even in person) - during corona absolutely no measurements taken to keep the employees safe because ultimately only profit matters (made them come in by downplaying the pandemic since Sweden stayed open and it "went so well" they encouraged people to come to the office too; they only recommended staying home once the government enforced it) - salary well below market average (except of course if you are Swedish), especially people from countries known for offering lower salaries (like Southern Europe or Eastern Europe) will be offered very, very low wages

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      3 people found this review helpful
    3. 4.0
      Current Employee, less than 1 year

      Very flexible, invisible micromanagement

      12 Jan 2021 - Teacher in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Flexible / you choose your hours a week in advance - the opened hours are always booked (either private or group classes. Group classes max 6 participants) - no micromanagement / only newsletters and emergency news (no personal messages) - Pay on time each month - Nice students (mainly from China and Brazil) from beginner to advanced level - Very good lesson plans and teaching material - Limited subouts

      Cons

      - Feedback policy - You have to keep an average rating made by students - Group classes can be challenging if the students are not on the same level (example: They all want to practice speaking but the time is limited (40 minutes, 6 people in the class). More advanced students want to talk more, the less advanced students also want to talk more but they speak too slowly. Therefore the more advanced are impatient, less advanced feel rushed. You may get negative feedback as "I prefer if the teacher corrects me more" or "Please give me more opportunities to participate" or "I prefer a more patient teaching style" etc. This can lower your score. And it's not your fault. However after a while you learn more how to navigate them more efficiently. I still prefer private classes.

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    4. 1.0
      Former Employee

      Awful environment

      12 May 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They provide you with all the tech you need.

      Cons

      Low salary, incompetent and suspicious managment, repetitive and non-creative work (basically just data entry), an awful lot of 'office politics' and gossiping. The rate at which people quit speaks for itself.

      1 person found this review helpful
    5. 5.0
      Former Employee

      Excellent setup

      15 Apr 2021 - ESL Instructor in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great online material. Very easy to provide feedback

      Cons

      Pay is ok. Would be nice to teach other students from other countries. Would've like to be able to teach older children only and not nursery kids.

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      EF Education First Response

      Vice President of Recruitment and Employee Development

      Thank you for your feedback!

    6. 5.0
      Former Employee, more than 3 years

      Great place to work, excellent flexibility

      25 Mar 2021 - Online English Teacher in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, Good teaching resources, Freedom to make lessons your own, Great when you can build a rapport with students over time.

      Cons

      The pay isn't marvellous, but it's not too bad, and it's easy to work more hours. Sometimes student reviews can cause some stress, especially when they don't leave a reason for giving you less than 5 stars, though this system may have changed since I was there.

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    7. 5.0
      Current Employee, more than 8 years

      EF has been a great fit for me

      11 Mar 2021 - Digital Product Manager in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flat org structure with opportunities to grow. If you're a capable individual and take initiative Fantastic offices and great perks People working at EF - fun, dedicated, diverse, international

      Cons

      EF doesn't have a policy for flexible working, including working from home, so if you're looking for a flexible working arrangement you may find it difficult getting this at EF.

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      EF Education First Response

      Vice President of Recruitment and Employee Development

      Thank you for sharing this feedback, and thank you for your many years with EF! We will consider this advice carefully.

    8. 4.0
      Current Employee

      Basic pay but flexible

      22 Jan 2021 - Online ESL Teacher in Birmingham, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You make your own hours, you meet lots of different people, not a lot of supervision needed, interesting topics to teach, no minimum hours work required per week, pay increase after 1st 6 months and then every year. Support provided if needed. Clear and simple training.

      Cons

      You don’t get to choose the topics to teach, basic pay and feedback required for each class within 24hrs of completion - this can be very tedious. Training takes a while but you can work as soon as it’s completed.

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      1 person found this review helpful

      EF Education First Response

      Engagement and Retention Specialist

      We appreciate the time that you took to reach out and share your experience. It’s great to hear that you had a positive experience while working with the UK Centre. We agree that there is quite a lot of autonomy with the role, that training is succinct, and teachers are incentivized to continue working with us. With regards to parent feedback, we regularly look for ways to improve. We’ve recently tried to simplify by removing text fields and introducing more tick boxes, to reduce the amount of writing required by teachers. And we wholeheartedly agree that an individual parents’ comment doesn’t necessarily make for a bad teacher, it could just be the fit. When we receive such feedback, we simply allow customers the flexibility to take lessons with another teacher that might be better suited. We do really appreciate this feedback, thanks again for sharing.

    9. 2.0
      Current Employee, more than 1 year

      Convenient but cheap

      28 Mar 2021 - Online English Teacher in Crewe, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      + able to set own schedule + nice students + 95% adults

      Cons

      - base salary is £0.03 above minimum wage, even if you have 20 years of experience - communication from centre managers and representatives is condescending - technology often fails on their side and teachers are penalized - poor pay for student no shows

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      3 people found this review helpful
    10. 5.0
      Current Employee, less than 1 year

      Incredible organisation, great opportunities, so much fun!

      18 Mar 2021 - EF 360 Global Management Trainee in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Great opportunities to up-skill and develop - Flat organisational hierarchy with no micromanaging - Lots of travel - Responsibility and ownership on projects - International work culture

      Cons

      Roll up your sleeves mentality, if you need constant supervision this role isn't for you

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