EF English First Reviews | Glassdoor.co.uk

EF English First Reviews

Updated 17 Jul 2019

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Found 365 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
60%
Recommend to a Friend
66%
Approve of CEO
Jacob Toren
140 Ratings
  1. "Overworked and Underappreciated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Foreign Teacher in Changsha, Hunan
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at EF English First full-time for less than a year

    Pros

    The salary and benefits are good, and students are eager to learn.

    Cons

    Everything is catered to the parents. Teachers are not allowed to run classes efficiently because parents always complain about one thing or another, and the school gives in to them. All they care about is a good performance, not the students actually learning. Especially with summer and winter courses, the teachers are massively overworked and held to unrealistic expectations in terms of lesson delivery and student retention,...

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    Advice to Management

    Appreciate and listen to your teachers, or you will end up with none. The parents are important, but we are the trained teachers, not them. Trust us to do our jobs, and don't listen to every whim of the parent. I couldn't be more glad to have left this company. My health has greatly improved not being overworked and away from the filthy school.

    EF English First2019-07-13

    EF English First Response

    July 19, 2019Teacher Welfare Director

    Thank you for your post. We are sorry to hear that you had a negative experience at your school and felt you were treated unfairly. We take any allegation of unfair or improper workplace treatment very seriously. Although you are no longer at the school, we would still encourage you ...

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  2. Helpful (1)

    "Good Support and First Job In China"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - English Teacher in Shanghai, Shanghai
    Positive Outlook

    I worked at EF English First full-time

    Pros

    If you’re coming to China for the first time, EF is a great way to get settled into the country. For me, the culture shock was real upon coming into the country so it helped to have the support provided. The two weeks of orientation really helped to just have time to get used to the country, but as far as teaching goes, if you’re quite new, it still felt like being thrown into the deep end for me. You’ll learn and get...

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    Cons

    Had to find our own apartments by our third weekend there. It was nice to have 2-3 weeks to do this, but still stressful.

    EF English First2019-06-21

    EF English First Response

    June 26, 2019Teacher Welfare Director

    Thank you for your feedback. We understand the challenges and stress of relocation to a foreign country. We are happy to hear that our orientation program made the adjustment a little bit easier. We're extremely proud of our teaching materials, and the ongoing training and support ...

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  3. "I have been working at EF full-time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Engineer in Shanghai, Shanghai
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at EF English First full-time for more than 3 years

    Pros

    Very good work environment and friendly workmates, Work/Life Balance.

    Cons

    layoff lots FTE in shanghai....

    EF English First2019-06-24
  4. Helpful (5)

    "The Good and the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - ESL Teacher in Tampa, FL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at EF English First full-time for less than a year

    Pros

    You will get plenty of classes working with EF. I was teaching 70 classes a week. The lesson plan is good. The pay is good.

    Cons

    After working 6 months with EF I was fired. The day that I was fired my lesson plan did not fully loaded up. I left the class and re-entered the class, I hoping the second time I would be able to see the lesson plan. However, this caused me to be 30 seconds late to class. EF was quick to terminate my contract and was unwilling to listen to me. I think they view their employees as disposable .

    Advice to Management

    Not to be so quick to fire and respond to your emails about tech problems.

    EF English First2019-06-25
  5. "Poor Management and treatment of staff"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at EF English First

      Pros

      Always paid on time Visa’s for arrival sorted well There is a career path within the company for many disciplines (beyond teaching) Some teachers I know at other centres genuinely have had very good experiences (hence why this is 2 stars not one)

      Cons

      Every centre is different- some will work an hour less a day but still get paid more Weekend and evening work- working the end of the metro line didn’t help this at all. May be better to see attractions on your day off but May colleagues weekends are staggered. Culture- all about sales- unhappy teachers seen easier to replace with fresh foreigners rather than entice them to stay Pay- terrible compared to many schools....

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      Advice to Management

      It’s more than just sales! Treat your teachers better and pay them better. Create one rule across the company so there isn’t preferential treatment to some centres Finally and most importantly, use your position of power in the China market to change the stereotypes. The marketing clearly plays into the ‘white teacher’ model and this was clear in my centre. By appearing more diverse in advertising (demo lessons etc)...

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      EF English First2019-07-01

      EF English First Response

      July 7, 2019Teacher Welfare Director

      Thank you for your post, and we appreciate your candid feedback. Also, thank you for acknowledging our Career Path and the positive experiences that many teachers have with EF. We do offer loans to teachers to help them with the cost of relocation, and we are sorry to hear that this ...

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    • "Sales Sales Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Director of Studies 
      Doesn't Recommend

      I worked at EF English First full-time for more than 3 years

      Pros

      Most of the employees are hard working and really want to make a difference. Some of the academic managers are nice and want to help you develop. Students and parents are friendly and fin, and the facilities are generally well maintained and new.

      Cons

      If you come to Guangzhou is is all about politics, they have fired people on maternity leave (moved them to inferior positions) the GM moves people on a whim, decides she doesn't like someone and then gets rid of them. The experience completely depends on manager. If you are foreign you are not respected, the only thing that matters is the CD and making a sale. They don't care about your opinion, your complaints or your...

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      Advice to Management

      focus on Academics not sales all the time. Treat foreigners with respect and not contempt.

      EF English First2019-07-15
    • "Good place to start in China"

      StarStarStarStarStar
        Current Employee - Teacher 

        I have been working at EF English First full-time for less than a year

        Pros

        - late start on weekdays - good onboarding

        Cons

        - workload - salary on the low end of teaching jobs - make it very difficult to leave company for another job in China

        Advice to Management

        Pay your teachers more

        EF English First2019-06-07

        EF English First Response

        June 19, 2019Teacher Welfare Director

        Thank you for your post. It's good to hear that you felt supported by our onboarding program and enjoy the late start on weekdays. Concerning salary we understand that expectations vary, however, we do review our compensation package annually to ensure teachers are able to live comfortably ...

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      • "Low salary not enough benefits"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Foreign Teacher in Jiaxing
        Doesn't Recommend
        Negative Outlook
        No Opinion of CEO

        I have been working at EF English First full-time for less than a year

        Pros

        Offer opportunities to further your career. They promise you a lot of things

        Cons

        Long hours on the weekends. We didn’t have any office hours before but the management pressured us to be at the school at 40 hrs a week since few months ago and implemented a fingerprint system. Now this is fine if only it was mentioned in our contracts. When i got interviewed the DoS actually said we never expect you to be at the office you’re not teaching but things changed so quickly after i signed the contract. As...

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        Advice to Management

        Have your expectations clear and mention everything in the contract. Don’t try to change things up in the middle of contract. Properly reward and compensate your teachers because the turnover rate is insanely high and i believe it’s related to that. Pay the referral bonus or no one will want to refer anyone to the company.

        EF English First2019-07-09

        EF English First Response

        July 12, 2019Teacher Welfare Director

        Thank you for your detailed post. Our recruitment team works hard to set clear expectations, particularly when it comes to teaching schedules and office hours. We regret if this was not the case for you. In terms of your referral bonus, we are happy to look into this for you. Perhaps ...

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      • "Such a shame"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - English As A Second Language Teacher in Beijing, Beijing
        Doesn't Recommend
        Neutral Outlook
        Disapproves of CEO

        I have been working at EF English First full-time for less than a year

        Pros

        Get to work in multiple locations abroad.

        Cons

        They lie about paying you back for flights (I was told this would happen as soon as I arrived but it actually comes in monthly installments). Seriously overworked and underpaid. They claim to offer language lessons, but with the great firewall of China none of us can access online lessons - pointless. Don't offer any help/guidance after first week. Upper management typically don't speak English at all, so if you...

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        Advice to Management

        1) Keep your promises 2) Pay fair wages/ set realistic working hours 3) Listen to and ask for staff opinions

        EF English First2019-07-08

        EF English First Response

        July 12, 2019Teacher Welfare Director

        Thank-you for your post. We are sorry to hear that you are unable to take advantage of our online Chinese language lessons. We did some initial testing from Beijing this morning and didn’t experience any problems using a PC or Mobile. We did, however, experience some delays accessing ...

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      • "Ehhhhh"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Native Teacher in Jakarta
        Doesn't Recommend
        Neutral Outlook
        No Opinion of CEO

        I have been working at EF English First full-time for less than a year

        Pros

        good place to get experience,

        Cons

        the working hours to say the least suck, since it's an English center you are expected to be working from 12pm to 8pm although classes usually start at 3pm , 430 pm, or 630 pm- class times range from 1hr, 1hr 20 min and 3 hrs on week ends. As a native teacher you're first two months you will be expected to work 6 days a week with just one day off. after that you will get an extra day off. Pay in Indonesia is usually...

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        Advice to Management

        Working hours should be more flexible, There should be at least two native teachers per branch, more vacation days.

        EF English First2019-06-17

        EF English First Response

        June 21, 2019Teacher Welfare Director

        Thank you for sharing your experience. It's great to hear that you feel you are gaining good experience. Regarding the working hours and schedule, due to the nature of our industry it's important that we schedule classes on evenings and weekends as they are the peak times. We ask ...

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      Found 365 reviews