Edelman Reviews | Glassdoor.co.uk

Edelman Reviews

Updated 3 Dec 2019

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3.3
59%
Recommend to a Friend
81%
Approve of CEO
Edelman CEO Richard W. Edelman
Richard W. Edelman
1,244 Ratings
  1. Helpful (1)

    "Career progress at a cost"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Edelman full-time for more than 3 years

    Pros

    As the #1 global agency that is well known Tier 1 household brand names as clients Eclectic and diverse range of employees A high pressure environment and workload that makes or breaks. It seems mainly to make - apart from in the Brand practice - which is an internal pariah

    Cons

    Some offensively inept senior leadership who, because the business is private, are allowed to escape destructive performance/management. If Edelman was listed and reported to shareholders - heads would have rolled long ago A ‘just make it happen’ approach to junior workloads which can reverse progress among those starting in the industry Fawns over ‘Trust’ data that annually points out some of the most... glaringly obvious and unimaginative stats to hit the news - only as a vehicle to convince businesss they have an insight where none exists. The perfect example of a company enjoying the smell of its own farts.

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    Advice to Management

    Read Animal Farm

    Edelman2019-09-14
  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Director in London, England
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Edelman full-time for more than a year

    Pros

    Fantastic clients, smart and engaging people. Flexible working becoming part of the company-wide culture.

    Cons

    Unclear promotion and salary increase processes, superficial training, poor career pathing.

    Edelman2019-08-16
  3. Helpful (1)

    "Avoid avoid avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Edelman full-time for more than a year

    Pros

    Big global agency - international network Clear path of promotion Flexible and remote working Big name clients Nice office space

    Cons

    Money comes first over people No support for juniors - usually pushed to breaking point with demanding accounts and leadership then blamed for anything that goes wrong No team culture - drinks and socials only happen when people leave or at offsite days/Christmas No creativity in work - rely on being a big name in industry but work is generally pretty average and copy/paste year to year and account to account... Not willing to say no to any client requests - staff are worked till they drop (have actually had people faint in office and be told to keep working) Long hours

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    Advice to Management

    Put your staff first and prioritise their health and well-being. Team can’t produce good work if everyone’s over resourced and working 12 hours every day of the year.

    Edelman2019-09-11
  4. Helpful (2)

    "PR: "just like advertising, minus the ideas""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Executive Creative Director in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Edelman full-time for more than a year

    Pros

    Big, prestigious agency. Biggest in the world.

    Cons

    Trying to turn the tide and get into real advertising and co tent creation. Not being successful. Hired a bunch of big shot ad people and drove them close to suicide.

    Advice to Management

    Invest in the structure to make the change you want to achieve. Empower the new people, trust, brace the new. Put your speech into practice.

    Edelman2019-08-14
  5. Helpful (1)

    "Great place to learn skills (as a junior) but only to move on"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Designer in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Edelman full-time for more than a year

    Pros

    As a designer you're thrown into things so you'll learn the skills needed to progress fast

    Cons

    No big or exciting work anywhere to be seen No backing for the creative team Accounts team usually ran or had final say on creative

    Advice to Management

    Give more support to the creative team

    Edelman2019-08-13
  6. Helpful (1)

    "NA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director 
    Doesn't Recommend

    I have been working at Edelman full-time

    Pros

    Great clients , intelligent people

    Cons

    Culture and work life balance

    Edelman2019-08-09
  7. Helpful (3)

    "Employees come second to the company's bottom line"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Edelman full-time for more than a year

    Pros

    High-degree of flexibility to work on other areas of the business, and a good roster of 'stick'y global brands and high-profile work.

    Cons

    As a private company, it's clear Edelman protects its private interests (i.e. stakeholder & board profits) first, over employee satisfaction & retention. If the company wants to attract & retain top talent, it needs to start treating its own like top talent. The word 'transparency' is bandied-about in company emails ad nauseum, despite completely conflicting directives, and Edelman London has an... inflexible, immovable approach to company policy, which ultimately creates a toxic, and resentful employee base. However, team units often have a healthier culture than the broader practices, and definitely more-so than the company as a whole, despite extremely confusing & backwards approaches to role progression and pay/remuneration. Don't expect Edelman to promote or pay based on a meritocratic system; this is one of the more highly-politicised environments I have ever worked in.

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    Edelman2019-08-13
  8. Helpful (4)

    "No desire to correct problems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Edelman full-time for more than a year

    Pros

    Steering clear of those playing politics, it's an easy life

    Cons

    We had a department meeting where a head of department spoke about the recent results from an "anonymous" company survey as well as reviews here on Glass Door. Rather than trying to rectify the problem(s) mentioned, they simply said "If you leave the company, please write a nice review". Which is indicative of the culture and management style, they do not care about you or your career, but their own image.... Countless people have been very honest in exit interviews over the last year and nothing has changed. By all means join the company if you want to play the game,

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    Advice to Management

    Don't sugar coat problems, fix them when staff have been brave enough to voice them.

    Edelman2019-07-30
  9. Helpful (3)

    "Avoid the toxicity, elitism and privilege."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Edelman full-time for more than a year

    Pros

    Location, big reputation clients, cross collaboration with other teams, cafe.

    Cons

    Line management is the worst i've experienced in an agency. Lying culture to team from management. Bullying from senior staff is encouraged by other senior staff. Lack of diversity, very whitewashed.

    Advice to Management

    Train line management so they are at least adequate at their job.

    Edelman2019-07-17
  10. Helpful (3)

    "Avoid Edelman London"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager in London, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Edelman full-time for more than a year

    Pros

    Some of my colleagues were very smart so you could learn a lot

    Cons

    Toxic culture created by management who rewarded people who were incompetent but best at playing the game

    Advice to Management

    Look after the people who do the real work and are the reason the clients stayed

    Edelman2019-06-30
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