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Edelman Reviews

Updated 21 Jan 2020

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3.3
59%
Recommend to a Friend
80%
Approve of CEO
Edelman President and CEO Richard W. Edelman
Richard W. Edelman
1,252 Ratings
  1. Helpful (2)

    "You learn a lot but you need to work hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Director in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edelman full-time for more than 8 years

    Pros

    You learn a lot fast as you are given opportunities here to work on big campaigns and across a range of disciplines. Your peers and team will largely be fantastic and become a family.

    Cons

    Bad work life balance and if you’re on the Brand team you will frequently be under resourced. There are a few people that are rude and too old school but there aren’t many left.

    Advice to Management

    Stop putting money and financial targets before staff wellbeing.

    Edelman2018-07-01
  2. Helpful (2)

    "Account director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Edelman full-time for more than 3 years

    Pros

    You get to work on exciting brands.

    Cons

    I've seen a lot of bullying - especially towards foreigners - in a way I've never had to witness before in my life. The environment in the London office is toxic. Only a certain type of people advance - hint: they're the same crop as the top management.

    Advice to Management

    Reward work, not preferences.

    Edelman2018-05-21
  3. Helpful (2)

    "Great firm but toxic conflict culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Edelman full-time

    Pros

    The worlds largest PR firm with great clients

    Cons

    Bad behaviour by senior leaders tolerated and not addressed

    Advice to Management

    Lead by example and address conflict and bad behaviour head on

    Edelman2018-06-07
  4. Helpful (6)

    "A Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edelman full-time

    Pros

    The Christmas party. The young staff who hold it together

    Cons

    It looks like a flashy creative office... Do not let that fool you. Behind those doors lives an outdated regime from the Mad men era. Senior management dinosaurs who earn eye watering salaries and have absolutely nothing to show for it. It felt like no one knew what they were actually doing. Job titles seemed to have been made up by putting a bunch of important sounding words together. “Trust” “culture” just words in the wind. No amount of company meetings were enough. Any talented people that did start working there left as soon as they realised was an absolute circus it was. Senior managers screaming across the office, un manageable timescales, young staff kept in the office till the early hours when there was no need. This was a very toxic environment that I was glad to get out of. Do not board this ship as its going down fast.

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    Advice to Management

    I've worked in agencies before and this is by far the worst of the worst. This isn't the 70's, talk to people with the respect they deserve. Sort out your mess of Senior leadership, find out what they actually do and why you pay them so much. The average salary here is 60,000. The only way it is that high is because of the disgusting difference between your Juniors and Seniors. Retain talent, invest in THEM.

    Edelman2018-05-12
  5. Helpful (2)

    "Not the Company it once was"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edelman full-time

    Pros

    Great clients and office space

    Cons

    Terrible, hard, toxic culture in many parts of the agency that the bosses just don't want to know about. Led to a lot of good people moving on.

    Advice to Management

    The values should apply to everyone, including management otherwise nothing will ever change

    Edelman2018-04-17
  6. "Strong culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Edelman full-time for more than 5 years

    Pros

    Great teams, strong culture, constant innovation and reinvention of the business. Great depth of talent. Big client focus..

    Cons

    Work can be intense. Strong focus on growth, but not always resourced. Not all teams harmonious...

    Edelman2018-03-11
  7. Helpful (8)

    "Skin deep Company Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Technical Developer in London, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Edelman full-time for more than a year

    Pros

    Nice office Decent company benefits (PMI - although I never claimed it to review how beneficial it was) Major clients, looks great on your CV

    Cons

    Archaic, hierarchical company culture. Senior management are treated with a reverence that they rarely deserve, and lower level staff rarely have the power or inclination to push back on poor decisions. Complete lack of transparency and culture of secrecy. Senior management assured us that 'great efforts' had been made to resolve a lack of work in our department, but the team affected were not involved or informed of that process at any point.. until we were laid off. This is most ironic given the company's flagship "Trust" barometer. This transparency issue is apparent in the silo-ing of work in the business, with teams reluctant to work with each other and only causing friction when they do. Other teams would regularly and without question use 3rd parties to do work that we had the capacity to be doing instead. An astounding lack of professionalism across the board. Client communications were lacking, deadlines were unreasonable, and over-servicing was rife. It is incredible anyone makes any money.

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    Advice to Management

    A flatter business structure would encourage the kind of collaboration the business always claims is key to its success. There needs to be no barriers between teams working together, financial or cultural. Treat your employees with the respect and transparency they deserve. Edelman feels like the Big Bad Corp of dystopian hyper-capitalism, not the modern, respectful organisation that young people expect more and more. End the culture of hero and client worship that leads to bad work being done just because Senior Vice Executive of whatever said they want it.

    Show More
    Edelman2018-02-21
  8. Helpful (2)

    "Creative Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Creative Developer in Brighton, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Edelman full-time for more than a year

    Pros

    Being able to work on projects for huge brands looks great on your CV. Great benefits and a nice, modern office to work in.

    Cons

    Projects did sometimes have unrealistic deadlines. Many account managers are 'yes' people, which can be detrimental to a project, rarely taking on board the professional opinion of the staff who are actually doing the deliverable work - this would consistency lead to sub-par work. The company culture is all about 'trust', yet myself and the team I worked most closely with were always kept in the dark about where the future of the office was heading and how they were putting effort into getting work to keep the team ticking over. The management preach their values but rarely put them into action. Teams within the business would be reluctant to work with each other and instead use freelancers to carry out the work - what on earth is the point in joining the company to do a job that will only be given out to a contractor?

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    Advice to Management

    Please treat your employees with respect and transparency, especially when it comes to their jobs in the future. Stop account managers saying yes to every client request, clients may be important, but they are not always right, and saying yes to every request undermines the professionals who put a lot of effort into the work they do on behalf of Edelman. Valuing talent more within the company will ensure you do better work, instead of increasing the staff turnover.

    Show More
    Edelman2018-02-25
  9. "Great opportunities, poor pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Edelman

    Pros

    Attracts the best talent across junior to mid-level staff. Good company benefits. Great opportunities to work for top notch brands.

    Cons

    Long hours, for low pay.

    Advice to Management

    Find more ways to reward staff financially, on a regular basis.

    Edelman2018-02-26
  10. Helpful (2)

    "Strong company but needs to make a lot of changes to retain talent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Edelman full-time for more than a year

    Pros

    Flexible work (working remotely), great people and fun environment including happy hours, great summer and Christmas parties, amazing brands to work on

    Cons

    Completely under resourced, takes forever to hire someone, too many freelancers that come and go, way overstretched on work and hours

    Advice to Management

    Major changes need to happen or people will continue to leave

    Edelman2018-02-10
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