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Edelman Senior Account Supervisor Reviews

Updated 2 Feb 2019

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Found 58 reviews

3.1
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Rating TrendsRating Trends
96%
Recommend to a Friend
98%
Approve of CEO
Edelman CEO Richard W. Edelman
Richard W. Edelman
46 Ratings
  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Supervisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time for more than 3 years

    Pros

    Accounts are good and varied

    Cons

    None that I can think kf

    Edelman2019-02-02

    Edelman Response

    February 11, 2019Edelman

    Thank you for your review! I'm so pleased to learn about your positive experience. Maria O'Keeffe, Executive Director US HR

  2. Helpful (2)

    "Entrepreneurial, P&L driven"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Supervisor 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Edelman for more than 5 years

    Pros

    Global agency with good international opportunities; entrepreneurial spirit = if you come with good ideas and the business case you can create it (they love new products clients will buy up); get to work with some of the largest, most influential organizations in the world.

    Cons

    Very P&L-driven, to a fault. It's not ALL about growth. Culture is dependent on local leaders and local teams to carry. They let people go fairly often (particularly VP and up) which hurts morale and adds to high turn-over fatigue in teams and for clients.

    Edelman2017-10-31

    Edelman Response

    November 15, 2017Edelman

    I can't help but agree with you on your entrepreneurial observations. It's so true that employees often find themselves in the position of leading a project that they came up with and pitched themselves. I truly believe the opportunities are endless here. Thank you for your feedback ...

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  3. Helpful (7)

    "Senior Account Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Supervisor in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Edelman full-time for more than 5 years

    Pros

    Get to work with the best thought-leaders in the industry, big clients, international opportunities; Great leadership team

    Cons

    The NYC office is mired in politics, moving past the AS/AM level is not merit-based anymore but it's favoritism/cronyism. Hence, one can more often than not find themselves with a line manager that is not interested in great work or let alone helping you grow, but that is purely in it for themselves. One mistake and you get thrown under the bus. Eat or be eaten mentality.

    Advice to Management

    P&L structure is a hindrance and cause for most of the politics that is poisening the workplace culture; The leadership/executive team has all the best intentions at heart, and the values they hold dear are certainly great, but they need to open their eyes to the fact that follow-through down to the AAE level is NOT happening.

    Edelman2017-07-21

    Edelman Response

    July 30, 2017Edelman

    Thank you for sharing your observations. Your perspective as a local manager is valuable and I'll make sure our leadership team has a discussion about addressing some of the concerns you've noted. If you're willing to share additional details with your local HR team or me directly, ...

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  4. Helpful (20)

    "Not a great place...need to be revamped...it is sinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Supervisor in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Edelman full-time for more than 3 years

    Pros

    The PTO The clients (they should really evaluate their billing and the work product closely; it doesn't match up) Some decent people The office (nice location) Interns--they are hopeful people

    Cons

    Leadership-- they do not take responsibility for the failing business. They pass blame. Also they need to learn objectivity. The favoritism is almost a person there. They keep bad managers in place when they know the incompetent people need to be let go. CEO---he needs people skills. He is so full of himself! He can't even look people in the eye when walking down the hall. And if he tells you he cares, you better...

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    Advice to Management

    Get training and start appreciating the people you have. They are so miserable there but they won't tell you because they are afraid of retaliation. Plus you won't listen. You are too busy being psychoanalysts or more like psychos. They need to bring into new leadership from the office. They do it for new business. Get some good leadership.

    Edelman2017-04-04

    Edelman Response

    April 7, 2017Edelman

    Thank you for your post regarding your experience at Edelman. As one of the leaders in the office, I take your feedback seriously and I can also attest to the fact that I do take immense personal responsibility for the business and for the employee experience. My leadership team and ...

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  5. "Senior account supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Supervisor in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edelman full-time

    Pros

    Clear path for career development, opportunities to change departments and practices

    Cons

    Client service brings high pressure

    Advice to Management

    Help account managers navigate the politics and challenges that comes with collaborating across departments (creative, analytics, crisis, etc.)

    Edelman2016-01-07
  6. Helpful (9)

    "Dysfunctional office, tone deaf corporate leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Supervisor in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Edelman full-time for more than 3 years

    Pros

    - Opportunity to work with, and learn from, brilliant PR pros throughout the Edelman network - team members from Austin, New York and Seattle are particularly strong. - Profit sharing was a nice benefit -Good health/dental/vision insurance - Company matched 401K contributions

    Cons

    - Work-life balance is non-existent. The company pays a lot of lip service to the concept, and makes overtures to demonstrate a commitment to women in the workplace, but the day-to-day reality involved a lot of 60+ hour work weeks and constantly staying glued to my phone during off-hours. - Salaries - particularly at the junior level (AAE/AE/SAE) - were ridiculously low (much lower than average salaries paid by other...

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    Advice to Management

    - Provide competitive salaries to your staff. They work incredibly hard. - Bring in local, senior talent to lead the office. Listen to them. What works in Silicon Valley or New York doesn't necessarily work in Dallas. - Focus on providing employees with real opportunities for work-life balance (hint: unless staff members are working on a major, time-sensitive campaign or a crisis, the office should be empty by 6:30...

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    Edelman2015-12-11
  7. "Senior Account Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Supervisor in New York, NY
    Recommends
    Positive Outlook

    I have been working at Edelman full-time for more than 8 years

    Pros

    Family Oriented Place to Work and Practice Leads

    Cons

    Common Review Process and Lack of Salary Negotiation

    Advice to Management

    Increase Bonouses to Non VP level

    Edelman2015-11-11
  8. "Bureaucracy Personified"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Account Supervisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Edelman full-time for more than a year

    Pros

    I worked in the digital group so this is true of my experience there, but I know the situation is much better in other groups, particularly C&PA, Consumer, Matter, Ruth, etc. - Easy work - Great people

    Cons

    - Mediocre pay - Easy work - Status quo = good enough - Incompetent leadership - Zero recognition for young talent (AS and below) - Sloooooowwwwwwwwww

    Edelman2015-10-12
  9. Helpful (4)

    "not what it seems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Supervisor 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Edelman full-time for more than a year

    Pros

    World wide offices COULD lead to transfers over-seas. Better rates to offer clients for third-party tools and partnerships, name recognition

    Cons

    top-heavy management structure with too many VPs and SVPs. Promotions and raises seem politically/relationship based and disconnected from merit. Feedback from the lower-ranking staff do not seem to affect change, even when shared by many. High turnover from the "do-ers" who get frustrated with seeing all the "inner circle" move up year after year.

    Advice to Management

    It is not hard to see that if you're not in the "cool kids club", you won't get far. Awards and hard work are acknowledgement at the VP level and up, when it is the people below who did the actual work. Many talented, hard working, creative people leave regularly because they can see through the politics.

    Edelman2015-10-05
  10. "Entrepreneurial organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Supervisor in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Edelman

    Pros

    Opportunity to chart your own career path, work with smart people, good company culture.

    Cons

    Disparities from team to team and office to office.

    Edelman2015-02-21
Found 58 reviews