Edenhouse Solutions Reviews

Cons

- More consistent communication needed across the business

Cons

Culture has deteriorated over the last year since private equity investment. Some staff were made redundant, many more left. The easy culture has gone, it is less enjoyable working here. Bonuses weren't paid last time. Offices are not easy to reach with traffic/public transport.

Cons

The company is evolving and with change comes challenges. Keep the focus and pace of change consistent.

Cons

This used to be an excellent company to work for but things have been slowly falling apart over the last few years. This came to a head earlier this year when a significant number of people were made redundant.

As you can probably guess, this made people jumpy and some started to leave. In many cases they have not been replaced. As the company now has more work to do than people to do it, it is putting those why remain under pressure to do more, leading to more people leaving, which leads to more pressure and so on.

At the moment, people are leaving at a rate of about one a week, some areas of the office are mostly empty and it has the air or a company that's dying. The board, who used to very approachable and involved, are now distant and their plan for the company is unclear and shrouded in marketing mumbo-jumbo.

Cons

When I joined Edenhouse 6.5 years ago in early 2012 it was a vibrant, energetic, fun place to be with plans for the future that were realistic, and shared by the management team in open forums where questions and challenges were encouraged; these were great and helped motivate consultants and management alike to achieve great results for the company sales as well as high standards of delivery and support services. Over the course of late 2017 and 2018, the features that made Edenhouse a great company to work at have slowly been lost as have some of the best staff at all levels due to the shift in culture and the poor decisions made by senior management which have seen standards of customer service decrease and an inability to motivate and retain some of the best consultants and management that the company has ever had. CEO Paul Solomon used to be a major driving force within the business to inspire the whole company but he now appears to be distanced from the business with all new board level senior management hires seemingly having been sourced from SAP; hence the culture and ways of working at Edenhouse is now more closely related to a strictly managed revenue driven sales team within SAP which is not a good fit for a company the size of Edenhouse where look and feel is so important for the development of new customer relationships and existing customer retention.

Cons

None - I love working at Edenhouse - Brilliant team.

Cons

Birmingham office is quite remote with not much to do in the surrounding area, but not a lot can be done about that!

Cons

some terrible people working there. some in managment, some on the ground. chap named like a vegetable, says he likes to hear it "real", but actually doesn't. when confronted with "real" issues, he will blame you.
another employee, down in the farnborough office exposed herself when saying, she is a "quick and dirty" worker. that to me, says it all. i felt sorry for the client

Cons

Not a company to work for to plan a career path. Lack of motivation. Employees complaining. Training programmes are old fashioned. Perfect Call Centre style of working. Teach you how to handle calls in training. Very weird for a SAP consulting company. Terrible work location. Located beside garbage dumping ground and tipping place in Coleshill. No canteen, Limited meeting rooms. Cannot walk out due to terrible smell. Lack of senior management focus. Few experienced senior consultants. Rest all are freshers, still being charged the full rates to clients. Bullying culture in some of the teams. Need a drastic change. CEO's message for his cycle charity collection seems more of a threat than request - Your collections will go a long way :(

Cons

Growing pains but the company seems to be moving forward in the right way.