Edward Jones BOA Branch Office Administrator Reviews

Updated 16 May 2020

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3.9
74%
Recommend to a Friend
100%
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Edward Jones Managing Partner  Penny Pennington
Penny Pennington
25 Ratings

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  1. Edward Jones - Branch Office Administrators | Division of Edward Jones

    "Great work place"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BOA Branch Office Administrator in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edward Jones full-time for more than a year

    Pros

    Edward Kones is a great place to work

    Cons

    The workload is sometimes slow.

    Edward Jones2020-05-14
  2. Edward Jones - Branch Office Administrators | Division of Edward Jones

    "Eh"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BOA Branch Office Administrator in Boston, MA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Edward Jones full-time for less than a year

    Pros

    You get paid and receive vacation and sick day time

    Cons

    Antiquated systems, cookie cutter approach to portfolio managment, painful cold calling and prospecting encouraged

    Edward Jones2020-05-15
  3. Edward Jones - Branch Office Administrators | Division of Edward Jones
    Helpful (1)

    "Branch Office Administrator"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BOA Branch Office Administrator in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Edward Jones full-time for more than 8 years

    Pros

    Good benefits and hours, multiple locations

    Cons

    No advancement career opportunities, mostly female administrators and male financial advisors.

    Continue reading
    Edward Jones2020-04-24
  4. Edward Jones - Branch Office Administrators | Division of Edward Jones
    Helpful (1)

    "I've Never Hated Going To Work So Much"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BOA Branch Office Administrator 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Edward Jones full-time for less than a year

    Pros

    There are a lot of training modules available, and you are assigned a mentor. Home office associates are helpful.

    Cons

    Each FA can run their offices however they like, to an extent. So there is no consistency across branches for many procedures. This makes it difficult when you ask for help from your mentor, and they do things completely differently than how your FA wants it done. There are no advancement opportunities for BOAs. While you're trying to juggle all of your daily tasks, you also have hours and hours of mandatory training courses to complete. There are typically only 2 people working each office, so if you and the FA don't get along, you're out of luck. The Financial Advisor knows next to NOTHING about your job, so be prepared to spend a TON of time on the phone with Home Office for all of your questions. Some Financial Advisors seem to rely MUCH too heavily on the BOA. It's supposed to be a branch office "team", but it sure feels like a hierarchy. BOAs are not paid what they're worth. This is not just an admin job. You wear a lot of hats as a BOA. BOAs are like office managers/secretaries/business planners/client relation specialists/researchers/event coordinators/meeting facilitators (I'm sure I'm missing some) all in one. Yet, you get paid AND treated like you're a secretary and that's it. Some Financial Advisors expect you to babysit them. Not only do you have to ensure your work is done, but you have to ensure that they're doing their work as well. Not seen as a co-worker by the FA, but more like a subordinate. Not sure how Edward Jones is consistently on the Fortune 100 best places to work. I enjoyed working in fast food more than being in this position. I have gone home and cried on numerous occasions. On Sundays, I always feel extremely negative, anxious, and depressed, because I knew that in less than 24 hours, I'd be back in that branch office. Your work experience here ultimately comes down to the FA you're paired with, so if you're in the application process now, may the odds be ever in your favor.

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    Edward Jones2020-05-16
  5. Edward Jones - Branch Office Administrators | Division of Edward Jones
    Helpful (2)

    "A good place to grow"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BOA Branch Office Administrator 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Edward Jones full-time for more than 3 years

    Pros

    I found the training was very through and they set you up with a local BOA who mentors you for the first year. Creates support when you maybe the only one in the office.

    Cons

    They do need to improve the pay scale based on experience, vs the level the FA is at. The benefits package was also misleading. You do have to pay out of pocket for coverage.

    Continue reading
    Edward Jones2020-04-07
  6. Edward Jones - Branch Office Administrators | Division of Edward Jones
    Helpful (1)

    "Good career if you enjoy finance and paperwork"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - BOA Branch Office Administrator in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Edward Jones full-time for more than 3 years

    Pros

    Good pay and benefits. Bonuses, and can be challenging and fulfilling

    Cons

    Raises are only about $ 0.50 a year, and your only performance feedback is from your FA, and hinges on their mood / feelings. If you get a good one, your life is awesome. If you work with someone who is uncooperative, unproductive, unfair, etc, your work life is horrible. As it's just the two of you in the office

    Edward Jones2020-02-05
  7. Edward Jones - Branch Office Administrators | Division of Edward Jones
    Helpful (4)

    "Great company- terrible if you’re matched with wrong Financial Advisor!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    BOA Branch Office Administrator in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Edward Jones

    Pros

    The company overall is a great company. I’ve met some great FA’s within the company but it’s hard to know how you will mesh with someone until it’s maybe too late.

    Cons

    If you’re not with the right FA then beware of retaliation of the Financial Advisor especially if they are a high level. If they bring in revenue you can contact HR about their behavior but nothing will be done because the company wants the money.

    Continue reading
    Edward Jones2020-02-20
  8. Edward Jones - Branch Office Administrators | Division of Edward Jones

    "Great company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BOA Branch Office Administrator 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Edward Jones part-time for more than 3 years

    Pros

    Good environment to work in

    Cons

    Nothing in particular bothered me

    Edward Jones2020-01-15
  9. Edward Jones - Branch Office Administrators | Division of Edward Jones

    "Edward Jones"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - BOA Branch Office Administrator 
    Recommends

    I worked at Edward Jones full-time for more than 5 years

    Pros

    Organized, positive environment, learning environment,

    Cons

    None none none none none

    Edward Jones2020-01-12
  10. Edward Jones - Branch Office Administrators | Division of Edward Jones

    "Wonderful company for a long term career"

    5.0
    Current Employee - BOA Branch Office Administrator 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Edward Jones full-time for more than 10 years

    Pros

    We have a Generous maternity leave

    Cons

    If your partner doesn’t share your goals it can be frustrating.

    Edward Jones2019-12-12
Found 208 reviews