Emirates Reviews | Glassdoor.co.uk

Emirates Reviews

Updated 21 July 2018
827 reviews

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3.6
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Approve of CEO
Emirates Chairman and CEO Ahmed bin Saeed Al-Maktoum
Ahmed bin Saeed Al-Maktoum
324 Ratings

827 Employee Reviews

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Pros
  • "you get paid to travel the world and live in one of the most fun places Dubai" (in 32 reviews)

  • "Layovers around the world in good hotels (many in the city)" (in 29 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "Litigation Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Litigation Officer in Birmingham, England
    Current Employee - Litigation Officer in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Emirates full-time (More than 5 years)

    Pros

    Experienced in data retrieval, analysis and communication of information. Possessing great knowledge of data extraction tools and an understanding of Visual Basic coding. Proficient at building and executing (business focused) operating procedures and strategies with excellent communication and interpersonal skills. Flexible in the ability to adapt to challenges when they arise while remaining aware of professional roles and boundaries.

    Cons

    Cannot think of one now

    Advice to Management

    Acquire new skills and competencies with strong planning and organisational skills.


  2. "Airport services agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Services Agent in Birmingham, England
    Current Employee - Airport Services Agent in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Emirates full-time (More than 3 years)

    Pros

    Profit Share every May, bonus in Novembers pay. Staff travel benefits

    Cons

    unsociable working hours. work weekends

  3. "Manchester contact centre customer service and sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Manchester, England
    Former Employee - Customer Service Representative in Manchester, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Emirates full-time (More than a year)

    Pros

    lovely colleagues from all over the world. easy job interesting enough to keep you from getting bored. amazing new office.

    Cons

    work life balance, crazy shifts far away from city centre, low pay, no progression opportunities, higher management makes promises but doesn't keep them. management out of touch with actual job

    Advice to Management

    Appreciate your people more. customer isn't always right. your advisors judgment is often more on point than your own. give your employees more incentives once they have proven their ability


  4. "IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UK South IT in London, England
    Current Employee - UK South IT in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Emirates full-time (Less than a year)

    Pros

    Corporate, project managment, audit and network Experiance

    Cons

    Staff are very needy and unable to performe the simplest task
    All activity is controlled and configured oversees
    long winded procees to request any account relatted acctivity

    Advice to Management

    Old ways will not open new doors


  5. "Not what it seems"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Emirates full-time

    Pros

    Met lovely crew. Met lovely crew.

    Cons

    Everything else wasn't what it seemed before starting.

    Advice to Management

    Care about your staff


  6. "IT Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Everyone is paid heavily and work life balance is tilted much more towards life than work

    Cons

    no clear progression structure, you can spend years in the same position


  7. Helpful (1)

    "Cabin Crew"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Emirates full-time

    Pros

    Made good friends and been in the best hotels worldwide!

    Cons

    I was tired all the time.

  8. "Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Emirates full-time

    Pros

    Good base salary
    Excellent living allowance
    Get to live in Dubai

    Cons

    Most of the ‘supervisors’ you meet on board.

    There is a ‘scare’ tactic in the company nowadays, where as you feel you can’t be your true self in fear of being reported for the most ridiculous things!

    Takes a while to upgrade


  9. "Hospitality Team Member - Emirates Spinnaker Tower"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great team, very sociable, reasonable pay, flexible, each shift was different from the last

    Cons

    0 hours contract meant unreliable income. Being a student meant affording rent was sometimes difficult


  10. "Worst company I had work for..contact centre manchester"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service and Sales Representative in Manchester, England
    Current Employee - Customer Service and Sales Representative in Manchester, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Emirates full-time (More than 3 years)

    Pros

    The people not the managers, good work location, coffee machine and that's all no more

    Cons

    Low pay, forcing employees to work Christmas and New Year, lack of empathy with employees, treatment as objects, no progression in career, management likes to work by removing bonus if you are more than 2 minutes late a month, management does not socialize with people if not on the same level

    Advice to Management

    Please quit and employ new managers


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