Emirates Reviews | Glassdoor.co.uk

Emirates Reviews

Updated 22 January 2019
958 reviews

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3.6
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Emirates Chairman and CEO Ahmed bin Saeed Al-Maktoum
Ahmed bin Saeed Al-Maktoum
393 Ratings

Employee Reviews

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Pros
Cons
  • "Working hours don't allow you to see friends often" (in 37 reviews)

  • "No Growth, no work life balance" (in 15 reviews)

More Pros and Cons

  1. Helpful (4)

    "Emirates Cabin Crew"

    StarStarStarStarStar
    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Emirates full-time

    Pros

    Travel all around the world.
    Meet new people.
    Free accommodation in Dubai.

    Cons

    Some housing is mouldy.
    Can get lonely.
    Rarely see family.

    Advice to Management

    Make the housing more liveable, I know some crew who live in the middle of nowhere.


  2. "Stewardess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Emirates full-time

    Pros

    Excellent benefits, free travel, free accommodation, great expereince

    Cons

    Long hours, jet lag, progression can sometimes be delayed between cabins

    Advice to Management

    None

  3. "just ok..."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Emirates full-time

    Pros

    the best things about the job was travelling the world

    Cons

    the salary for CSAs is too low


  4. Helpful (2)

    "Great Short Term Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Emirates full-time

    Pros

    - Great for travelling the world & get paid for it
    -Stay in mostly very nice hotels
    - Great ab intio training to make you feel competent
    - Work and make friends with lots of nationalities
    -live in Dubai
    -Tax free salary
    -Discount card to use in shops/bars/restaurants in dubai

    Cons

    -shift work that is poorly rostered
    -flying back to back with sometimes minimum rest
    -medical clinics could improve drastically
    -should be stricter protocols on what is not acceptable verbal/physical abuse from pax and such disruptive pax should be warned and blacklisted before behaviour escalates
    -option for unpaid leave so you can properly rest & would minimise no. of crew calling in sick
    -improve concessionary staff travel rates especially for flights to UK. most of the time no discount from full fares. Not really a benefit to UK crew.
    -boost crew morale
    -properly match roommates in company accommodation and make it easier for crew to swap to other accom. if unhappy.
    -upgrade crew just because they have been in the company x amount of years, not based on merit
    -needs better career progression to keep crew motivated


  5. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Emirates full-time

    Pros

    As a Product Controller at grade 8 you're entitled to Business Class flights - which is a game changer. Good team as well and best in class partners, agencies and software is the norm.

    Cons

    Old way of working (waterfall not agile) and perhaps not enough focus on professional training.


  6. "Great company look after staff and great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cabin Crew
    Former Employee - Cabin Crew
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Emirates (More than 3 years)

    Pros

    Travel, live in dubai, make so many friends and experience an amazing life.
    well looked after, free accomodation and medical. Good wage and yearly bonus.

    Cons

    Away from home. Expensive strict country and airline so most wages are spent and never saved but some manage it. Just a number in the end not a name.


  7. "ok call centre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Manchester, England
    Former Employee - Anonymous Employee in Manchester, England
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Emirates full-time (More than 8 years)

    Pros

    decent atmosphere and people are helpful

    Cons

    management can get shirty with normal employees

    Advice to Management

    be a bit more understanding

  8. "amazing career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    dubai is amazing
    worlds best airline
    intensive training
    nice uniform
    good rosters
    good salary
    free accommodation

    Cons

    lots of cabin crew so you never fly with the same people


  9. "Airport services agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Airport Services Agent in Birmingham, England
    Current Employee - Airport Services Agent in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Emirates full-time (More than 3 years)

    Pros

    Profit Share every May, bonus in Novembers pay. Staff travel benefits

    Cons

    unsociable working hours. work weekends


  10. Helpful (1)

    "Manchester contact centre customer service and sales advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Manchester, England
    Former Employee - Customer Service Representative in Manchester, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Emirates full-time (More than a year)

    Pros

    lovely colleagues from all over the world. easy job interesting enough to keep you from getting bored. amazing new office.

    Cons

    work life balance, crazy shifts far away from city centre, low pay, no progression opportunities, higher management makes promises but doesn't keep them. management out of touch with actual job

    Advice to Management

    Appreciate your people more. customer isn't always right. your advisors judgment is often more on point than your own. give your employees more incentives once they have proven their ability