A Great Place to Have Your Next Existential Crisis - Client Consultant ADP Employee Review

1.0
29 Aug 2018
Recommend
CEO approval
Business outlook

Pros

The offices are new, the cafeteria is nice, the outdoor areas are beautiful for contemplating where your life went wrong and you ended up at ADP

Cons

Nonexistent leadership (literally all remote), terrible attitude from tenured peers, generic and ultimately unfocused training, no interdepartmental organization - my actual job was to fix the mistakes of other, more tenured, higher paid individuals and then train them on how to not make this mistake again. Some of these people have been here for 10+ years working from home and not understanding basic processes. Management has a very apathetic take on this because half of them are out the door with guaranteed early retirement. I saw people that gave 30 years of their life to this company only to reach the status of having a numeral II next to the title they've held for decades. All management at this location is hired from the outside, even though there are employees with 2 years of experience there onsite with advancement goals and prior work experience far exceeding their current roles. Cherry on top is that they sent me a letter after I resigned letting me know they overpaid me and I have less than a month from issuance of the letter to pay them back in full. This is a PAYROLL COMPANY. Disgraceful.

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ADP Response
7y
Thank you for the review and insights into our ADP Maitland location. We will share your review with our HR leaders.

Explore other reviews about ADP

5.0
27 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Very stable organization with secure income earning opportunities.

Cons

No company is perfect but I do not have any specific cons I expect to apply to all.

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ADP Response
1mo
Thank you for the fantastic review! We are thrilled that you love working at ADP and appreciate the positive feedback you have shared.
1.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

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ADP Response
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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