Great team, terrible management - CSA - Customer Service Associate Accolade Employee Review

1.0
5 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Benefits were not so bad.

Cons

Low salary, terrible corporate culture. We are a one big family on Monday, 90 % of the team is getting laid off on Tuesday.

Explore other reviews about Accolade

5.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great people, benefits and environment

Cons

Consistent change and high demands

3.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Open time off, floating holidays

Cons

Cannot use open time off without prior approval.

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