Company should take feedback, classic tech scaling issues. - Anonymous employee Acuity Insights Employee Review

3.0
9 Nov 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- great people in non-leadership positions, who genuinely care about each other - flexible work schedule and remote since COVID-19 - there is work/life balance - strong professional development fund - RRSP matching - you get a lot of independence and the work is challenging

Cons

- the company requests feedback, then when given honest reviews (like some from this year) the response is to ask current employees to write more "honest" (aka: positive) reviews on here to counter. The problem is, that was an honest review that leadership and people and culture, should take seriously. - leadership lacks strong communication skills, has a hard time taking feedback and incorporating it. - Altus culture has been negatively impacted since moving remote, since a lot of our workplace culture was dependent on being in the same office and the majority of the people at Altus are genuinely amazing. Not a lot is being done about it aside from TinyPulse surveys currently, where feedback is seen as negative if it's not "everything is great!" - like any tech company, these cons are scaling problems, but the leadership team seems more interested in keeping a 4+ star rating instead of listening to the feedback and learning from the current team internally. - not a lot of growth opportunities - "we're all ops, we're all sales" - we were recently asked to "lean in" to whatever was asked of us, which caused a lot of pressure and unwarranted stress.

Explore other reviews about Acuity Insights

5.0
27 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Pay, work from home, flexible hours

Cons

Nothing to complain about yet.

4.0
26 Dec 2024
Recommend
CEO approval
Business outlook

Pros

The company is very responsive to feedback and usually replies in a timely manner via email.

Cons

the work is not consistent, and therefore can't be used as a full time income.

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Acuity Insights Response
1y
Thank you for sharing your feedback! We’re glad you’ve found our communication responsive and timely—that’s something we strive for. We understand that on-demand contract work can result in income variability, and we appreciate your patience as we continue exploring ways to enhance the Rater experience. Your insights are valuable, and we’re grateful for your contributions to our company and mission!
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