Admiral Group - They tell you that the frontline staff are the most important asset to the company... | Glassdoor.co.uk
  1. Helpful (2)

    "They tell you that the frontline staff are the most important asset to the company..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Halifax, NS
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Admiral Group full-time for more than 3 years

    Pros

    -Employee Share Scheme/Dividends -Fresh Fruit Daily -Lots of vacation time + accrued time

    Cons

    -Incredibly disparate incentive structure purportedly based on how difficult a given employee's skillset is. The difference in incentive caps are *not* proportional. -Significant cutbacks to medical/extended health benefits as of August 1, 2016 with only a few weeks' notice but higher premiums -Major lack of flexibility with regards to scheduling and allowances for vacation/accrued time -A significant amount of middle-managment apathy getting blamed on staff by upper management -Advancement is *very* nepotistic. Emphasis on sycophants over skilled candidates. -Salaries are not competitive, changes to payscale do not reflect inflation -6am Weekend shifts - for some of us this means getting up as early as 4:00am for a job which is normally 8:30-5.

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    Admiral Group2016-09-17

    Admiral Group Response

    May 4, 2017

    Dear Current Employee, we're sorry to hear that you are unhappy working for our Canadian office. Please feel free to speak to someone in PS (either locally, or call us in HQ) to discuss your concerns. We operate a very flat hierarchy and our customers are our most important asset, so we reward those who consistently deliver the best in customer service combined with other relevant metrics for their department. If there are any problems, then please see your line manager or somebody in PS, who will be more than happy to assist, as we want everyone to thrive in their roles and be happy to work with us.

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  1. "good company"

    StarStarStarStarStar
    Former Employee - Sales 

    I worked at Admiral Group full-time

    Pros

    share scheme, culture, flexibility, young

    Cons

    hours/ hard work/ low pay

    Admiral Group2019-07-05

    Admiral Group Response

    August 29, 2019Digital Recruitment Officer

    Hi there. Thank you for your review, it's great to hear that, overall, you enjoyed working here! Linzi

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  2. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Janitor in San Diego, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Admiral Group for less than a year

    Pros

    They really seem like they care about staff and making sure you excel in your current job, dont allow you to settle

    Cons

    It's s hard job for be as it is my first job yet hours are flexible so I don't mind.

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    Admiral Group2015-06-25

    Admiral Group Response

    April 16, 2019

    Hi. Thank you for your honest and helpful review of your time working here. Linzi

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