Air France - Decadent | Glassdoor.co.uk
  1. "Decadent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Air France full-time

    Pros

    Multicultural environment. Some interesting people. Standby tickets are good if the plane is empty.

    Cons

    Paying for standby tickets and difficulty to use it as planes are often full. Working for many airlines at the same time with different procedures and incompatible systems. Ineffective training and lack of competent support. Supervisors often don’t know how to help Customer suport agents. Information searching tools often gives conflicting information. Phone line issues with “static shock” causing long term hearing...

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    Advice to Management

    Make procedures simpler. Take effective action to improve training and support agent’s needs. Appreciate and motivate your frontline department. They are the face of your business. Improve your recruitment process and employ more staff to alleviate pressure. Make this company great again.

    Air France2017-10-25
  1. "Great company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Media Specialist in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air France full-time

    Pros

    Working from home. Teamwork is great. Good and open relationship with Supervisors and Team Leaders

    Cons

    No cons so far

    Air France2019-06-29
  2. "Messy place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Elite Contact in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Air France full-time for more than 5 years

    Pros

    it used to be possible to buy cheap tkts

    Cons

    the company's a mixture of a Frenche ministry office and a messy back alley company

    Advice to Management

    close down and start again

    Air France2019-07-23

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