22 Mar 2016
Alcon Response
10yThank you for your comments. It is this kind of feedback which allows us to continually reexamine how we can become a better company. At NVS/Alcon, our associates are our most vital asset. Without our associates, we simply cannot achieve our mission of providing innovative products that enhance quality of life by helping people see better. Like most other large companies, Alcon has a number of full time, part time, and temp associates. Every associate is highly valued and plays a critical role for the business. Many of our temporary associates do end up becoming permanent associates which allows for great development to take place for those individuals. You have mentioned examples where you felt employees were not being treated fairly due to their respective job position or race. Everyone at NVS/Alcon must be treated fairly, equally and with respect regardless of their role, race, ethnicity, age or any other respective dimension of difference. If anyone experiences anything different, we strongly encourage them to engage their manager and/or human resource partner so any issues can be appropriately resolved. An inclusive environment allows all of our employees to thrive and fully contribute, performing at their highest level. We are committed to this objective. Lastly, associates at our sites usually work 5 days a week but the schedule can be temporarily increased due to customer and patient demands.