Overworked and underpaid - Technical Support Officer Alcumus Employee Review
- 2.014 Oct 2023Technical Support OfficerCurrent Employee, more than 1 yearCardiff, Wales
Pros
Team are a lovely group of people
Cons
severely overworked, TSO get given all the grunt work of other teams, micromanaging, severely underpaid considering the expertise needed and the unrealistic targets. career progression opportunities are not what they boast about
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Alcumus Response4wThank you for taking the time to provide your feedback on your experience with us as your employer. We’re disappointed that you feel your experience has been mostly negative. It’s important for us to ensure all colleagues are happy with their role, the culture and how we support them as a business, including with targets and career development. I’d like to take this opportunity to ask you to reach out to the people team directly to discuss your concerns, make your line managers aware of your career aspirations and please reach out to me directly if you wish to discuss this matter further – Rowanne.Smith@alcumus.com. Thank you
Other Employee Reviews
- 5.031 Mar 2021ISO Lead AuditorFormer Freelancer, more than 3 years
Pros
1. Friendly & understading 2. Gives you freedom and no micro management
Cons
Nothing that I can think of right now
1 - 4.020 Oct 2017Anonymous EmployeeFormer Employee, more than 1 year
Pros
Great opportunity to learn, and grow as an investigator. Work load can get stressful, but it will teach you how to manage your time. If you invest in the company they will invest in you. Raises are good.
Cons
Everyone has too much on their plate including the CEO causing disorganization and mediocre training. Team environment is decent but could be better due to everyone being overworked during the 8 hours. Starting pay is below average.
2
