Pros
Good money for an entry level position. Yearly bonus on the end of May depending of performance. Monthly bonus of EUR 150 ( 75 for quality, 75 for quantity - average of more than 40 transactions/day). 23 ALs per year. Health Insurance. Work from home / hybrid system. Good company, not good department (helpline)
Cons
Very toxic environment and zero work life balance. The salary is competitive because they pay 30% allowance to work shifts, including night shifts (from 11pm to 7:30am) every 5 weeks. There is not real opportunity for mobility unless you know and build relationships with the "right" people.. Nationalities (languages) are not paid equaly within the same department/job. Some languages are more well paid and have more benefits than others for the exact same job. Work abroad for 25 working days was a very good benefit, however is not available anymore. Zero care and interest about employees mental health work related illness. Unreal targets and pressure from management. You need to take calls, reply emails and sometimes be available on live chat at the same time. High level of mental health sick leaves.