Otima azienda per lavorare, condizioni molto buone - Customer Service Agent Alma Employee Review

Make your own schedule No client minimum Lots of referrals AI documentation assistant

Have to pay annual subscription

Remote, health insurance, “unlimited” PTO, great ICs

Burnout is rampant. Incredibly bizarre for a company that works with therapists and therapy clients. Alma/Spring Health is causing mental health issues for employees because of the intense pressure and distrust (maybe they see that as a way for therapists to get more work??). The blatant favoritism and promotion of low-performing employees who brown nose the c-level team is embarrassing. If you want a company to do well promote the high-performers who know how to do their jobs.