Happy, satisfied and proud - but overworked and tired! - Project Manager American Express Employee Review

4.0
5 Jan 2009
Recommend
CEO approval
Business outlook

Pros

The company cares about employees - extra effort is expended keeping employees informed about changes, celebrating successes, challenging everyone and rewarding excellence. Allows flexible hours, work from home that supports work-life balance. Good opportunities for advancement within my department.

Cons

Directors are super individual contributors, not organizational managers. As such, there are gaps/overlap in departmental and interdepartmental roles and responsibilities. This causes problems for others lower in the organization to address/resolve on an individual basis rather than organizationally. Workload can be extreme for high-contributors.

Explore other reviews about American Express

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great People, Leadership & Pay.

Cons

Does not support a remote-first workforce.

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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