Consistent schedule but poor management and stressful environment - Security Guard Andy Frain Employee Review

Hours coworkers site location pay

Health benefits are not the best

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My experience working with Andy Frain Services in Orlando has been disappointing, especially when it comes to professionalism and employee support. Over time, I noticed a pattern where certain employees received noticeably different treatment than others, and decisions often seemed influenced more by personal dynamics than consistent standards. When concerns were raised, they didn’t always feel fully heard or addressed. In many situations, it seemed like leadership accepted the perspective of supervisors or clients without taking the time to understand the full context. This left several employees feeling unsupported and unsure whether their feedback truly mattered. Communication during briefings also became an issue. Instead of being constructive or motivating, the tone sometimes shifted in a way that felt discouraging. Interactions could come across as dismissive, which affected morale and made the work environment feel tense rather than collaborative. Attempts to resolve issues through HR didn’t lead to meaningful follow‑up in my experience. Employees who brought up concerns often felt like their situations weren’t fully reviewed before decisions were made. This created a sense of uncertainty and frustration among staff who simply wanted fair treatment and a respectful workplace. Overall, I hope the company takes steps to improve communication, consistency, and support for employees. A more balanced and respectful approach would make a big difference for the people who show up every day to represent the company.