BPS World - Started off well, but didn't last | Glassdoor.co.uk
  1. Helpful (2)

    "Started off well, but didn't last"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Recruiter in Maidenhead, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at BPS World full-time for more than 3 years

    Pros

    Really enjoyed my time at the beginning of my employment. A lot was promised and everything seemed optimistic. The people are lovely and the culture seemed genuine.

    Cons

    The culture seemed to change after a while. The image they depict is surface level, it doesn't actually represent who they are. They care a lot about their image, but not their people. Management can be very sneaky and will change their minds a lot. Targets are unrealistic and unfairly set, as they are meant to be set by yourself but never are. They try not to pay commission, so will argue that you haven't achieved your targets, etc. Career progression is hard, unless you're in the apprenticeship program. They don't reward what you're currently achieving, they like to set long and difficult targets instead.

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    BPS World2019-10-02

    BPS World Response

    October 3, 2019People and Culture Executive

    Thank you for taking the time to leave feedback, we value comments of employees, both past and present as it helps us improve. We are sorry to hear your views on our company culture. Company culture and employee engagement is an area we work very hard on as an organisation and have achieved great results, including a place in this year’s Sunday Times Best Small Companies to Work For list. This list was compiled based on the anonymous and confidential scoring of our employees. We also achieved the top 3 Star accolade from Best Companies, also based on our employees’ opinions and experiences. BPS offer a clear progression path after Apprenticeships, starting with the “Shining Stars” programme to further professional development. To support this there is an aligned L&D programme, including qualifications to work towards. At this stage there is also the opportunity to progress to a Managerial role and embark on the “Rock Stars” stage of the programme. Targets and commissions are clearly set out at the start of each quarter and remain in place throughout that time. MAPs (Monthly Action Plans) and Quarterly Objectives are used to ensure that everyone in the business is working towards the same common goals. MAPs are a monthly self-management tool that enable employees to understand and take responsibility for meeting their Quarterly Objectives. Quarterly Objectives are cascaded down from the Global Leadership Team’s playbook and used to monitor employee success and progress against their plans and objectives. Commission is always paid on targets which have been achieved. We fully acknowledge that there’s always areas where we can improve and if you would like to discuss any of these points in further detail, please do not hesitate to contact us. We look forward to hearing from you: people@bps-world.com

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Other Employee Reviews

  1. "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BPS World full-time

    Pros

    Growth & learning potential, enjoyable culture

    Cons

    Not being able to work from home more

    BPS World2018-08-31

    BPS World Response

    August 31, 2018Digital Marketing Executive

    Thank you for your review! :) So glad you're enjoying the culture at BPS World. We take all constructive feedback on board - I'll pass your comment regarding working from home to the senior leadership team.

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  2. "BPS World"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruitment Consultant 
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at BPS World full-time for less than a year

    Pros

    Alot of training programs in place to help expand knowledge professionally

    Cons

    Favoritism of certain employees. Lack of accountability and expectations with higher level employees. No growth and no new business; nor is there a solid plan in place to change this.

    BPS World2019-04-26

    BPS World Response

    April 30, 2019People and Culture Executive

    Thank you for taking the time to write a review, we value your feedback and we’ve taken positive action. Communication and high levels of employee engagement have been the cornerstones of our success but we acknowledge that our recent performance in this area has dipped. However, to address yours, and any other employee concerns, we’ve recently outlined the success of our new sales and marketing strategy and the new business growth it’s created. We hope this helped to put your mind at ease about the positive direction the business is taking but if you’d like to know more please feel free to reach out. We also have a management training programme in place and any feedback on this or how your expectations of managers are being met would be greatly welcomed – we are always looking for ways to improve our learning and development. If you have any further concerns please contact the People and Culture team who are committed to supporting your journey with BPS World or contact our CEO Simon Conington who has an “open door” policy and will be very happy to speak to you about future plans for the organisation.

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