Customer Service Representative - Customer Service Representative Banctel.com Employee Review

4.0
9 Jan 2017
Recommend
CEO approval
Business outlook

Pros

The job was very easy, the pay was hourly plus unlimited bonuses. You had the opportunity to be employee of the month with great gifts as well as a birthday incentive. The co workers were great and everyone got along.

Cons

I felt as though management played favorites and constantly monitored calls varying from side by side to remote on a daily basis.

Explore other reviews about Banctel.com

1.0
1 Nov 2014
Recommend
CEO approval
Business outlook

Pros

All management leaves at 530.... no management around and we party. Go to work for them for after hour parties.... meaning after management leaves.... Yvonne is the best supervisor you could ever imagine having.

Cons

Expectations and sales metrics are not reachable. The owner, Rick, will not succed at much he does not run his own company. Yvonne runs that company and does good, if they let her do what she does. Rick and Leadpoint Mortgage does not let her run it the way it should be ran.

1
1.0
1 Nov 2013
Recommend
CEO approval
Business outlook

Pros

When the Supervisors leave, you actually do a better job. The company provides lunch once a month and allows the employees to choose from where.

Cons

Your job is to generate leads according to policy and proceedures and even when doing so, your job is in constant jeopardy.

3
See reviews by: Helpful|Rating|Date|All