1. COVID-19
    Helpful (1)

    "Supportive and with great values"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Relationship Manager in Ipswich, England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barchester Healthcare full-time for less than a year

    Pros

    They genuinely support staff to reach their potential, they are always looking to develop people to the next step. They are considerate of anyone who is struggling in work or their personal life and try to help. Throughout the Covid pandemic they have set up all sorts of staff support mechanisms, have paid for anyone isolating or shielding and they really care. I have seen MD's visibly upset when bad news has reached them. There is not another care company like this.

    Cons

    They have very high standards and will give everyone the support to reach these, but there is no chance at slacking off.

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    Barchester Healthcare Response

    February 6, 2021Recruitment Marketing Manager

    It’s a pleasure to read such positive comments! Thank you for taking the time to share them here.

  1. Helpful (1)

    "good employer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General-Manager in Cheshire, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Barchester Healthcare full-time for less than a year

    Pros

    supportive line management and good staff engagement

    Cons

    high fees but not great staffing levels

  2. Helpful (16)

    "Current CEO and senior management couldn't care less"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ops Manager in National City, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barchester Healthcare full-time for more than 5 years

    Pros

    I struggle to find anything positive to say anymore. Barchester used to employ superb people but they have all had enough and are leaving in droves. They used to have a brilliant reputation, the management structure was flat, everyone felt that they were part of something special. Not any more. It's all about profit now. Nothing else seems to matter to the current CEO.

    Cons

    Barchester used to make the 25 Best Big Companies list every year. But they won't get it again. Staff no longer feel valued. Promises are made to new staff but it's all a con. Attrition rates are shocking. The Business School no longer exists and staff development is a joke as the company has slashed its L&D budget yet Barchester continues to claim that their career training is the best in the business. The current board and senior managers have established a hierarchical dictatorship akin to a 1980's corporation which seeks to treat its middle managers like mushrooms.

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