Good benefits but unnecessarily challenging - Advanced Repair Agent Best Buy Employee Review

3.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

-Access to most information on benefits and SOP. -Easy time off requests for part-timers. -Employee discount. -Some in store leaders really have your back and make the work day bearable. -Good pay for an entry level IT job.

Cons

-Constantly short-staffed. -Inconsistent schedule/regular lack of hours. -Difficult work/home balance at times. -Double standards (lack of accountability for some if they bring in memberships/credit cards). -Less management positions in store=less opportunity to grow unless you switch stores. -Retail job=verbal abuse from customers. -Pay too low for skilled IT (with certifications/degree)

Explore other reviews about Best Buy

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility, good culture and fun people to work with

Cons

Upward mobility can be limited

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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