They Write Fake Reviews - Account Executive Birdeye Employee Review

1.0
1 May 2019
Recommend
CEO approval
Business outlook

Pros

They provide lunch on Fridays

Cons

Management will lie to you about earnings, promotions, and culture of the company. There's lots of micromanaging, they will try to push you out if they don't like you, and they say most people hit quota - in reality, only 10-15% do, so expect to make around $50-60k. They also have been caught writing fake reviews on their Google page, their own website, and this site. Just read the comments on some of the Glassdoor reviews, no one actually speaks like that about their company - it's comical.

Explore other reviews about Birdeye

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Really enjoying my time here, lot of great people and really good product market fit.

Cons

There is a very competitive market landscape.

1.0
26 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Remote working, $40 a month for home wifi, good product

Cons

I strongly recommend avoiding it if you want to make real money or feel supported. The sales culture is toxic. Management relies on pressure, fear, and PIPs instead of coaching or fixing root problems. I watched strong reps go through unnecessary PIPs. In most cases, it wasn’t about effort or skill. It was because deals are extremely hard to close and territories are weak. Compensation is poor. Quotas feel disconnected from reality. Even with solid activity and pipeline, closing business is nearly impossible. You end up working nonstop for very little return. Leadership does not care about individual reps. You are treated as disposable. There is no real concern for burnout, morale, or fairness. If numbers aren’t there, you’re blamed, regardless of market conditions or product positioning. A small group of long-tenured reps do well. They receive the best inbound leads and deals that actually have a chance of closing. Most others are left fighting uphill battles with little support. The product is fine, but it’s a “nice to have,” not mission-critical. You’re essentially selling Google reviews and reputation management at a premium price. Competitors like Reputation, Chatmeter, Yext, SEMrush, and Marqii are often cheaper and easier for buyers to justify. This leads to constant closed-lost deals and endless explanations to management. Morale across the AE team is low. Most reps are miserable. Turnover is high for a reason. If you value earnings, fairness, or being treated like a human, look elsewhere.

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