British Heart Foundation - Overall a pleasant yet fairly average experience | Glassdoor.co.uk
  1. "Overall a pleasant yet fairly average experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Toy Department Volunteer & Till in Hemel Hempstead, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at British Heart Foundation

    Pros

    Have volunteered with this company for about 4 years. The people I have and do work along side are all rather friendly and welcoming which helps to make the time I am there volunteering my time a decently pleasant experience. Always seems to be something to be getting on with even in a such a small size shop.

    Cons

    The only thing I struggle to understand is that there seems to be a real shortage in the number of volunteers who are able to help run the place. Meaning that as a volunteer myself that the paid managers seem to think I'm reliable enough for them to ask for me to do lots of extra hours and days rather often. Doing tasks such as being on the till for most of a full 9 to 5 day from time to time. Which is back when I... was still in education when it started to get a bit much until I politely had to reinforce the fact that I can only do one day a week at this point in time as I had originally promised and had always stuck to. Since leaving education I don't mind a few more extra hours here and there than what I would of been happy with doing in my educational years until I get into paid work but still find it hard to come by when asked to put loads of extra time and effort in especially as a volunteer.

    Show More

    Advice to Management

    Staffing especially in terms of volunteers could do with being thought about as a nation wide aspect especially when you think about what the title of a "volunteer" really means.

    British Heart Foundation2019-07-09

    British Heart Foundation Response

    July 15, 2019

    Hello Thank you for all your hard work over the past 4 years , your support will have been so very beneficial to the shop team. It is important that volunteers are happy with the hours they are contributing and if they ever feel it is getting 'too much' they are free to reduce ...

    Show More
  1. "Volunteer Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Volunteer in Castleford, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at British Heart Foundation for more than a year

    Pros

    Nice place to work with nice employees to work with and very helpful if there is a problem

    Cons

    No cons with the business

    British Heart Foundation2019-09-07
  2. Helpful (1)

    "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at British Heart Foundation full-time for more than a year

    Pros

    You get a different approach to retail. Working for a good cause.

    Cons

    You get abuse from costumers very often and you costumer service team on head office don't support you at all.

    Advice to Management

    Keep the good staff, they leave the business because they feel they are not appreciated.

    British Heart Foundation2019-09-10

Discover more reviews about British Heart Foundation.