'Crapita'- an understatement. - Administrative Capita Employee Review
- 1.025 May 2014AdministrativeFormer Employee, more than 1 yearLondon, England
Pros
Immediate team members supportive Work-life balance Central location of office Pay rise
Cons
No training- a "just get on and do it" attitude Weak management No team meetings Slow systems No career progression Client expectations not managed No support from management Cheapskate company Don't listen to employees' views Own internal departments are never willing to help No 1:1 or review
2
Other Employee Reviews
- 5.021 Sept 2022Product Development ManagerCurrent Employee, more than 3 years
Pros
Work life balance is excellent!
Cons
Recognition by SLT is biased.
1 - 1.06 Mar 2023Customer Service RepresentativeFormer Employee
Pros
I worked from home for Capita for Tesco Mobile as a customer service representative. I left here last year and they make it so hard to figure out what they owe you as they mess you around and send you stuff that makes no sense or not what your actually asking them to send you on purpose so you cannot figure out what they owe you. Honestly they did not pay me for the majority of the overtime I did after I left. They still owe me quite a bit of money over 1k I believe but can't figure it out without the information they have but im sure its around that. They just are literally the pinnacle of modern day slavery. If i knew i wasnt getting paid I would not have done the extra hours which were like 12hr 13hr shifts. If you work for them check your pay constantly they will do you over they do not care. This company is honestly and disgusting. They also leave you to your own devices dont help you at all and discriminate against people with disabilities. They bully, pick favourites. Dont believe whatever they tell you to get you to work for them its all rubish. Turnover rate is extremely high. Hmm wonder why that might be eh ha. Avoid avoid avoid at all costs. If i could give them minus stars I would. Would never reccomend them to anyone. Honestly avoid.
Cons
Dont pay you for the hours you've worked
3
