Capita - 'Crapita'- an understatement. | Glassdoor.co.uk
  1. Helpful (2)

    "'Crapita'- an understatement."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrative in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capita full-time for more than 2 years

    Pros

    Immediate team members supportive Work-life balance Central location of office Pay rise

    Cons

    No training- a "just get on and do it" attitude Weak management No team meetings Slow systems No career progression Client expectations not managed No support from management Cheapskate company Don't listen to employees' views Own internal departments are never willing to help No 1:1 or review

    Advice to Management

    Ensure that everyone can progress within the company. Organise for some members of the SMT to visit the offices and listen to employee views Invest in training Make decisions quicker and involve everybody affected Invest the time in staff- ensure everybody has a 1:1 and review Do things properly!

    Capita2014-05-25

Other Employee Reviews

  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Advisor in Leeds, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capita

    Pros

    Great, easy, fun, love it.

    Cons

    None, to be perfectly honest

    Advice to Management

    None

    Capita2018-01-22

    Capita Response

    February 5, 2018Account Manager

    Thank you for your review on your time at Capita, we hope you continue to enjoy your role!

  2. "Not recommended"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Capita for more than 2 years

    Pros

    goa offsite, novus training,and nothing

    Cons

    Time management system, micro management, spot audit

    Advice to Management

    Treat employee with respect

    Capita2018-11-26

Discover more reviews about Capita.