Employee Review

  1. 3.0
    Current Employee, more than 3 years

    Call Center Job that is a Dead End in Auto

    Jul 7, 2021 - Relationship Manager in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Time off is great, benefits and retirement package are good too. Cap One is very supportive in diversity

    Cons

    There aren't many places to go other than being a Relationship Manager or an Area Sales Manager. THAT'S IT which makes the competition hard to move into management bc people won't want to leave management if that is a goal of yours. If you are not interested in management then you are stuck in your sales role so you can't move around and learn other interesting skills or job functions. It's a dead-end job sadly and Cap One Auto has made no improvements in trying to create new jobs other than just sales or management. So BE WARNED, if you are lucky to be chosen as a Relationship Manager or Area Sales Manager get comfortable. It definitely can cause burnout doing the same thing day in and day out with no prospects of learning new skills for new roles within the auto division. Do not be deceived, Relationship Manager is a call center role-if you are not a call center type this job isn't for you,if you plan to come in and move around don't come into Capital One Auto Finance--find another way into Capital One. I cannot stress enough that this is a DEAD END JOB and in NO way a Career.

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    1 person found this review helpful
  1. 5.0
    Former Intern, less than 1 year

    Great time interning TIP

    Sep 28, 2021 - Anonymous Intern 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing and fun. Very welcoming.

    Cons

    Nothing. I had a great time.

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  2. 5.0
    Current Employee, more than 1 year

    Great Company

    Sep 28, 2021 - Administrative Assistant III in McLean, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great leadership, benefits, work-life environment

    Cons

    Constantly change organization and re-org

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