1. Helpful (3)

    "A great place to work in Chicago"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Centro full-time for more than 3 years

    Pros

    I have never worked for a company that is so supportive and encouraging. Everyone here, regardless of role or title, should feel like they have a voice within Centro and can make an impact and a difference, you can. Centro is a special place that will allow the opportunity to grow your in your career and personally.. They invest in their employees and genuinely care about personal and professional satisfaction. There are lots of opportunities to move into different careers and gain new experiences, you just have to take advantage of them. I have grown more in my time at Centro than I have at any other company. To succeed and grow, you will need to work more than 9-5 some days or weeks but one at the company feels work is the most important part of life. The benefits are good and I like the Flexible Time Off policy. The Chicago office is always well stocked with snacks, drinks and various alcohol. The layout and decor is welcoming and wonderful, and the office is filled with amazing people building and using a technology that can change the industry. Things at Centro will only get better in the near future.

    Cons

    Sometimes Centro is too nice in an effort to keep the culture the way it is. We need to be better at recognizing certain employees aren't a great fit for their role, even if they're great people. It negatively impacts the rest of us to keep them around. There are also a lot of people at higher levels of the company who have "grown-up" with Centro, and don't see things from different perspectives. The pay isn't great, but it's fine and there are a lot of other benefits. People can also be pretty cliquey and gossipy. It's intimidating and not always welcoming, but it's not usually harmful or mean. Overall, people are very nice and I have very few complaints about anything to do with the company.

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    Centro Response

    Centro

    Thank you for getting in touch with your feedback! It’s wonderful to hear that you’ve been able to grow so much during your career here at Centro. Empowering our employees to make an impact, take the lead on their own growth, and build and work with a world class technology is so important to us. We also appreciate your thoughts around our fantastic culture and how to evolve it without changing the spirit of what we originally put in place. We look forward to continue to add diverse perspectives and more great people to the company culture! If you have any additional suggestions, please email us at tellusmore@centro.net. -EVP, Talent and Development

  1. "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Finance 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Centro full-time for more than 3 years

    Pros

    Company leadership was very thoughtful about taking care of employees, and would go out of their way to make sure the team had what they needed for success

    Cons

    Not many--keep up the great work!

    Centro Response

    Centro

    Thank you for your heartfelt words and for your time providing this feedback! We are happy that you see how our leadership team cares for our people. One of our core principles is “Support Each Other”, and we are committed to building an encouraging, caring, and supportive environment. Thank you for your time spent with us and wishing you all the best! If you have any additional feedback or questions, please email us at tellusmore@centro.net. -EVP, Talent and Development

  2. "Agency perks, agency downsides"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Media Services 
    Doesn't Recommend
    No Opinion of CEO

    I worked at Centro full-time for more than a year

    Pros

    There really are some truly hardworking people who care about you - the team is the only reason to stick around. My direct managers were awesome and did their very best to combat unclear expectations at more executive levels. Benefits are pretty good also, holiday parties, events, etc. if you care about that. I will say through COVID, there has been great transparency about the company's challenges and safety measures which was much appreciated during such chaotic times.

    Cons

    Honestly, a lot of sugarcoating. I have been at agencies and I understand an agency workload - this is not that. Usually, you have some days that are long, some are not. Everyone I knew in services consistently worked well over 40 hours, most likely 50-60 hours with a base salary that barely breaks the low income level in any major city. Having snacks doesn't make up for burning out your employees without compensating them fairly. You do get monthly performance bonuses, but you don't get your last two months if you leave, fair warning, because although the company loves to say they love their employees, unless you are sales (who are irrationally over-worshiped) or director level or above, you are just a number at risk of any "it's just business" decision. Good luck also trying to take advantage of the FTO policy - you need to get covered like you are on an hourly paycheck and everyone is so overworked no one wants to cover you, or your manager will not make it seem like it's ok to actually take said "unlimited" FTO. When asked if people should take mental health days during COVID if necessary, we were discouraged because "business comes first" ...until all other companies/agencies started giving mental health days, and then they decided it was a good idea. Constructive feedback is not taken seriously by anyone who hasn't been at the company since it was created. Lack of diversity is one of the first things I noticed, although I understand they are doing what they can to fix this. Super unclear growth path - some people get promoted super quickly, some get wishy washy feedback and have no growth in sight.

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