1.0
5 Mar 2026
Former employee, more than 3 years
Bowling Green, KY
Recommend
CEO approval
Business outlook
Pros
The workday moved quickly and coworkers were energetic.
Cons
The most difficult aspect was the constant pressure to upsell without flexibility. Performance expectations were aggressive regardless of customer traffic. Instead of adapting goals to daily conditions, targets remained fixed. This created a tense atmosphere centered on numbers rather than service. Motivation declined when expectations felt disconnected from reality. A more balanced approach to performance metrics would improve retention and morale.