Pros
• Ability to make your role your own, although this also has major pitfalls when in the wrong hands • Free fruit twice a week • Coffee machines • Get to work with an awesome bunch of very talented and hardworking individuals who you can learn a lot from • Learn lots in a small amount of time. You get thrown into the deep end, but it will prepare you for your next job • Good if you get into sales. It's hard work, but you get uncapped commission and the earning potential is high. • Development teams are entitled to get training • Your next job will be a dream compared to working at Cin7, which I and many other ex-Cin7 employees have learned
Cons
• Lots of lies. For example, Danny Ing is not the CEO. He is the founder. Mark Butler is the CEO. Danny is wonderful and well-liked, which is why they pretend he is the CEO. No want wants to thumbs-down Danny. • Do not work for the on-boarding, support and marketing departments • Managers in on-boarding swear at their staff, both verbally and over the internal messaging system • Lack of real progression • Most promotions are unpaid • Support staff are pressured to work overtime, and often unpaid • Employees are promised pay rises or promotions, only for managers to go back on their word • Bullying from on-boarding and support managers, such as laughing at employees when they can't answer questions in training sessions • Sexist and untoward behaviours witnessed and ignored by managers • Employees encouraged to lie to customers in an effort to gain money and keep customers around to avoid high churn rates and prevent commission clawbacks for the sales teams. Some examples include lying to customers about new features • Managers use fear to get results, such as reaching KPI's. However. KPI's are manipulated most of the time • Collusion between sales teams, on-boarding & support departments for their own financial gain • A serious lack of trust from upper and middle management, which has spread throughout the company • Development teams understaffed and forced to roll out code quickly, creating bugs for support teams to clean up • High staff turnover forces Cin7 to hire staff out of desperation. You will notice they are always hiring. • Your working hours could change at any moment. I have seen 9-5 staff get shifted to 11pm- 7am shifts, without absolutely no say in it • Extremely low morale amongst team members • Employees have been asked to write fake reviews in the past • Marketing team likes to hire and fire interns • Unethical practises towards customers, such as refusing to fix bugs if a customer does not take down a negative product review • High stress and low pay in on-boarding and support. They are often thrown under the bus when sales reps oversell deals • Cin7 are aware of the appalling reviews, but do nothing to fix the culture. The solution is to write fake reviews to cover up the negative ones. Same idea works for negative product reviews • After bad reviews are written, managers use intimidation to prevent new ones appearing • No social events. Hard to get to know people in other departments • Posters are put up around the company quoting things such as: Show up early, stay late. Have 10 deals working for every one you want. Spend no time crying about how unfair the world is. This sums up Cin7 down to a T.