1.0
29 Jan 2026
Former employee, more than 1 year
Waltham, MA
Recommend
CEO approval
Business outlook
Pros
Steady workload and exposure to operational processes.
Cons
The environment emphasized volume over accuracy, with heavy workloads and limited time to complete tasks properly. Expectations were rigid, but systems and processes were inefficient, which created unnecessary pressure. Support was minimal when issues arose, and concerns about workload were often brushed aside. The focus on output without addressing underlying problems led to burnout and frustration.