18 Feb 2026
Close Brothers Response
2moThank you for sharing your feedback. We’re sorry to hear about your recent experience and appreciate you taking the time to outline your concerns.
We understand that organisational change can create uncertainty, and we recognise the impact this can have on colleagues. Your comments regarding culture, communication, workload, and our approach to inclusion and employee support are important, and we take them seriously. We are committed to addressing these issues and continuing to strengthen the support we provide across the business.
We value all feedback—positive and critical—as it helps us identify where improvements are needed. If you would like to discuss your experience in more detail, please contact our HR Services team, HR.Services@closebrothers.com, so we can review the matters you’ve raised.