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Cloud9 Cannabis

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Leadership Needed - Budtender Cloud9 Cannabis Employee Review

2.0
8 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Innovative & Growing Industry: Exciting to be part of a new company in a fast-evolving field with lots of potential. Employee Perks: Weekly product samples were a nice benefit. Great Coworkers: Some truly talented and passionate budtenders made the day-to-day enjoyable.

Cons

Poor Leadership & Favoritism: Leadership is often absent, spending most of their time in offices or the back instead of engaging with staff/shoppers. There’s blatant favoritism, creating an unfair and demoralizing work environment. Scheduling is often posted with no advance notice making it difficult to maintain a work/life balance. No Growth or Development: Zero investment in employee growth—no coaching, training, or opportunities for advancement. Leadership consistently hires external acquaintances over promoting qualified internal candidates who have expressed interest in growth opportunities. Retaliation & Unfair Practices: Management punishes employees for using sick leave by withholding perks (like employee samples) and abruptly cutting hours. Anti-Customer Service Approach: The company makes it unnecessarily difficult for customers to resolve issues, prioritizing policies over people.

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Cloud9 Cannabis Response
11mo
Thank you for taking the time to provide such thoughtful and thorough feedback. We appreciate you sharing your observations on leadership visibility, growth opportunities, scheduling, and the customer and employee experience. Your suggestions about proactive leadership, investing in internal development, and fostering an inclusive, fair workplace culture are truly valuable. We remain dedicated to supporting our employees, refining our processes, and building a work environment where everyone can thrive. We’re grateful for your input and your commitment to seeing the company reach its fullest potential - thank you for taking the time to share.

Explore other reviews about Cloud9 Cannabis

5.0
6 Sept 2024
Recommend
CEO approval
Business outlook

Pros

Culture, Passion, Educational, Environment, Dedication

Cons

No cons that come to my mind.

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Cloud9 Cannabis Response
11mo
Thank you so much for sharing your positive experience. It’s wonderful to hear that you value the culture, passion, and dedication within our team. We’re glad to have you with us!
5.0
21 Aug 2024
Recommend
CEO approval
Business outlook

Pros

The team is informative, kind, and welcoming. They are always willing to set time aside to answer questions and have the best intentions in mind for their team and for their customers. At the dispensary, they seek to educate visitors about product benefits, with the goal of helping people to relieve common symptoms of pain management, sleep management, appetite loss, among others.

Cons

None that come to mind. It's a competitive industry and it's always evolving, but our team does an excellent job of managing those changes and our organizational growth.

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Cloud9 Cannabis Response
11mo
Thank you so much for taking the time to share such thoughtful feedback. It’s wonderful to hear that you feel supported by the team and see the positive impact of their dedication every day. We’re proud of how everyone rises to meet the demands of a fast-moving industry while keeping our customers’ well-being front and center. Your kind words mean a lot — we’re grateful to have you on this journey with us!
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