1. Helpful (25)

    "Used to be great - becoming a boring corporate machine which lacks innovation"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cloudreach full-time

    Pros

    Still some good people left Flexible working hours and holiday benefits are good

    Cons

    Culture diminishing - hiring bar has lowered in both a technical and social capacity. Trying to meet aggressive recruitment targets set by new leadership who don't grasp what made the company successful and differentiated it from competitors. Lots of the fun perks are quickly disappearing - no quarterly trips Leadership are very closed about the real company strategy - founders used to be open about what was happening - the new corporate leaders just make vague meaningless statements now. Pay is below market rate People get mistreated - extra efforts go unnoticed. Engineers now often get left on projects for long periods of time in a bodyshop capacity. Longer standing employees get rewarded less than new joiners who are less experienced. Most of the projects the company has are using older less innovative areas of Cloud technology which means you don't learn new skills as much as if you worked somewhere more progressive like Cloudreach used to be. In some cases Cloudreach is struggling to remain far enough ahead of its customers Cloud proficiency to add strategic value. Took over 1 year (and still counting) to work on restructuring the company and halted a lot of the previous opportunities of career progression in the meantime - Cloudreach didn't care that lots of good people left during that time and those losses are beginning to show.

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    Cloudreach2019-02-11

    Cloudreach Response

    April 3, 2019Head of Cloudreach Europe

    Thanks for the note, pleased to hear you generally like the benefits and the people we hire. We like to reply to feedback where we can, although it’s always difficult doing so anonymously. I’ll pick a few of your points below, and try to answer/respond: - Hiring bar. My belief is this is more perception than reality, likely linked to many new faces as we grow. I joined the company at around 10 people, so being at 800 plus is also a change for me - although one I’m enjoying, ;-) Generally it’s Cloudreach’s more experienced folks that handle our interviews, and I know they are as picky as ever (and so they should be, this is part of what makes us different). There’s no agenda to lower that bar, that wouldn’t make sense for anyone. We *are* definitely hiring a lot of people though - all of whom still pass difficult “domain” interviews, alongside the usual cloud panel check on cultural fit. - Quarterly trip. That’s a fair one - when we were a smaller organisation, it was logistically and cost-wise still possible to do this around calendar Q1. Now we’re a bit bigger, we took a decision this year at least to focus the effort and money elsewhere around benefits. We did still of course organise local events + parties in each city, and are gathering feedback formally around what worked + didn’t. - On the point about being closed on Strategy, that’s definitely not intentional. We’ve always tried to be open on all fronts, and I suspect communicate about who we are and what we do a lot more than most companies - BUT - sounds like we can do better. What type of thing would you like to hear about? Submit it through the TGIF Q form, or have a chat to your team lead, please. - You raise a couple of salary points - which I hope have been addressed in the recent rounds of benchmarking. But if not, your team lead would be a good place to start for a conversation if not already done. The Employee Engagement team can help with discussions after that. - On the “new skills” point, we’d love to help you (and others interested) work on something that’s of interest to you. Are you talking to your team lead on this? Sounds like you’ve got some good ideas we should be looking at. If that’s not getting the result you’d like, please talk to your ‘engine’ leader directly with some ideas. I was chatting to someone about tensorflow in space earlier for (very!) remote Edge devices, definitely interesting things going on, depending on what you're looking for. If we can get some specifics, I’m certain we can make some progress in the areas you’d like. I agree entirely with this sentiment: “the people are your greatest asset”. Chris

  1. Helpful (2)

    "Doing all the right things"

    5.0
    Current Employee - U S New Hire 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time

    Pros

    The people are amazing: responsive and whip-smart. Having spent time at other tech firms, I can sniff out real culture vs. forgery... and this place is genuine. Leadership team (mostly new) is the real deal and doing all the right things to atone for sins of past management. Despite the impact to society from Covid-19, the company is healthy, hiring, and delivering on our customer's needs.

    Cons

    None so far, but I am new.

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    Cloudreach2020-03-31
  2. Helpful (2)

    "Headed in the right direction"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cloudreach full-time for more than a year

    Pros

    The new management has finally got at least some industrial approaches figured out and are taking the company out of the rut it was stuck in. Fellow Cloudreachers are awesome as always, and although the true meaning of "Cloudiness" was lost somewhere in the difficult times we faced, we're all trying to recapture it together.

    Cons

    Project opportunities can be hit or miss

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    Cloudreach2020-03-05

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