Cloudreach - Feels like it was once a great company | Glassdoor.co.uk
  1. Helpful (14)

    "Feels like it was once a great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cloud Systems Developer in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cloudreach full-time for more than a year

    Pros

    - Uncapped leave. If you are able to take leave on a project then this can work out well, and many people get to take advantage of it - Training / Certs. Although the 1 day a week personal development is a bit of a fabrication (by the time you have run through meetings and other obligations you will be lucky to get a couple of hours in my experience), Cloudreach will invest in you getting certs if you put the time in - Flexibility. If the project allows it you will be able to WFH. When I had a personal issue my manager immediately told me to take off all the time I needed to recover.

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    Cons

    - Cloud delivery feels directionless. The projects I have worked on have been pure bodyshopping for the most part, and I see no evidence of this changing - Attrition. Management can dress this up as much as they like, the fact remains that Cloudreach are losing many of their best and brightest employees and they cannot just replace them with new or recent hires - Benefits. I've worked at Cloudreach over a year now, and when I joined I was told that the benefits were being worked on. We still have no improvement (in fact they have got worse!). They claim to support women in tech and provide the legal minimum maternity leave . Pension is legal minimum, however they paid the recent 1% increase in pension contribution rather than taking it from the employee. - Bonus. Didn't pay a bonus this year because we didn't hit targets. The reason these targets weren't hit was largely due to poor management of resources, so basically staff actually working on delivery get punished for management issues. - Salary. The benefits could be forgiven if the salary was above market rate, however it is likely you are getting paid below market

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    Advice to Management

    When I joined there were some great people who I had a lot of respect for, many of these people have left. Nothing can be done about this but you need to ensure that remaining decent people do not leave, and that you quickly promote up people who show aptitude before they get bored and move on. 1) Immediately sort out the benefits, or just be straight and say you can't afford them. Fix your maternity pay, its simply not acceptable in this day and age 2) Focus on what value you can add to customers rather than just dragging out time and materials based contracts 3) Sort out your hiring process. There are people I have worked with who had limited knowledge of basic cloud technology which really should not be happening. Cloudreach really feels like a company that was once amazing and had a great culture while providing value to its customers. I'm not sure this is the case anymore, and I'm not willing to wait around and see if they can right the ship.

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    Cloudreach2019-10-09
  1. "Enjoyed growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Logistics in New York, NY

    I worked at Cloudreach full-time for more than 5 years

    Pros

    The people, the people, the people

    Cons

    Leadership needs to re-establish how the company will grow

    Advice to Management

    Get back to your values

    Cloudreach2020-01-03
  2. Helpful (2)

    "Growing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Cloudreach full-time for more than a year

    Pros

    - flexibility - great culture - opportunity to bring in ideas and experience (your voice is heard). There is a lot of room for opinions to grow teams. -for the right person there are a lot of opportunity for growth

    Cons

    -Growing at a rapid pace so there are a lot of growing pains that come with that - Restructuring happened recently so there was a layoff which is normal for most businesses.

    Advice to Management

    Take notice in the great work that your current employees are doing. There are so many great people who work here and some people are being over compensated and others are being under compensated. The salary ranges need to be altered to really showcase what the skillset is worth in the market.

    Cloudreach2019-12-04

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