Co-op - Don't Work Here | Glassdoor.co.uk
  1. Helpful (3)

    "Don't Work Here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Advisor in Manchester City Centre, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Co-op full-time

    Pros

    I made good friends and enjoyed working as part of a large team. My team manager was the only decent one there.

    Cons

    Staff are treated appallingly. You are given very little training and then thrown in the deep end. There were only training systems for the simplest procedures - the more complicated and difficult ones you had to learn for the first time with a customer on the other line. Senior management had a very clear "three strikes and you're out" policy - three "breaches" (for example, not reading a script) and you were sacked,...

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    Advice to Management

    Make your staff feel valued. If you invested time and money in better training and systems, staff would do their job better. Also stop declaring yourselves as an ethical company whilst treating customers terribly.

    Co-op2015-06-02
  1. "Co-op Food Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Team Member in Canterbury, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Co-op part-time for more than 3 years

    Pros

    Very inclusive and positive working environment where management valued all employees very highly.

    Cons

    More attention to be paid to better shift scheduling.

    Advice to Management

    N/A.

    Co-op2019-07-25

    Co-op Response

    August 2, 2019

    We're really happy to hear you enjoyed your time with us. Thanks for your review.

  2. "Good job"

    StarStarStarStarStar
    Current Employee - CTM 

    I have been working at Co-op part-time

    Pros

    Opportunities for progression and to learn

    Cons

    Short 20 minute breaks for an 8 hour shift

    Co-op2019-08-22

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