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Community Research Foundation

Engaged employer

Toxic culture with pressure to falsify billing - Anonymous employee Community Research Foundation Employee Review

1.0
5 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

PTO was pretty generous, benefits mediocre considering what other companies of similar size (and even smaller) offer. Depending on department and when you are hired, pay may or may not be competitive.

Cons

After payment standards were revised all they cared about was billable hours. Like many others have mentioned - you are strongly "encouraged" to "figure out how to bill a service". Without saying it, you are asked to falsify billable services. And if you can't? You are disciplined - write-ups, performance contracts, excluded from pay increases. A lot of toxic culture that is passed down regularly (especially because turnover is high) and there is no chance to heal the environment. Mostly - upper management showed very clearly that they will not take complaints seriously. They will meet the bare minimum legal requirements to "investigate" any reports, but ultimately they want to sweep things under the rug. This means that the squeeky wheel doesn't get the grease - it gets replaced. Without mentioning specifics, in a matter of 2 years there was a turnover of almost 15 people in one department, several of which were long-standing dedicated employees, all due to management choosing one person's word over the rest. No accountability, no apologies, no change. Incredibly sad and disappointing to watch.

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Community Research Foundation Response
1w
At CRF we take all concerns regarding fraud, waste, or abuse very seriously and welcome any such reports. Our organization maintains a comprehensive fraud prevention program that includes clear policies, annual staff training, and multiple pathways for reporting concerns—both identified and anonymous. We regularly educate our team on fraud awareness and prevention, and we are committed to promptly reviewing and addressing any reports. We strongly encourage you—or anyone who has observed potential misconduct—to report it through one of our established channels so it can be thoroughly investigated. Your voice is important in helping us uphold the highest standards of integrity and accountability.

Explore other reviews about Community Research Foundation

5.0
24 Jan 2026
Recommend
CEO approval
Business outlook

Pros

As CRF is a non profit somethings CRF has to abide by the contracts of the county. CRF offers amazing benefits and the opportunity to learn from an amazing group of people.

Cons

It's tough but rewarding work.

2.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Mission-Driven Work: If you are passionate about working with vulnerable populations and individuals with Serious Mental Illness (SMI), the clinical experience here is excellent. Supportive Culture: The coworkers are friendly, and the organization’s overarching mission remains genuinely patient-centric.

Cons

Stagnant Compensation: The pay is significantly below industry standards, trailing the market average by roughly 15% to 30%. Flawed Pay Structure: Management pays the same hourly rate to both Full-Time and PRN nurses. This is highly unusual and effectively penalizes PRN staff who do not receive the benefits package afforded to full-time employees. Lack of Representation & Growth: There is no clear path for upward mobility for RNs. Furthermore, the Board and Executive leadership are composed entirely of administrators and clinicians, with zero RN or MD representation at the executive level (with exception of the DoN) Ethical Concerns regarding Billing: There is a heavy emphasis on "billing" clients a minimum amount per shift. This requirement exists regardless of whether the billing is clinically necessary, creating a high-pressure environment that arguably fosters insurance fraud. Failure to meet these arbitrary billing quotas results in disciplinary action, including write-ups and Performance Improvement Plans (PIPs).

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