Pros
Of course the animals, but many clients are leaving due to inconsistency.
Cons
True animal or leadership professionals should steer clear of this company. They are buying up as many vets and pet resorts as possible, will tell that business everything they want to hear, and then leave them hanging. They are in a multitude of harassment and discrimination conflicts. Most positive reviews you see are from corporate leadership hounding employees to write good reviews. They tell understaffed clinics that they will get more candidates if they write these good reviews. I think this company started with good intentions but the original CEO left years ago and after that, it's just a revolving door of people who have never even worked with animals.