Employee Review

  1. 1.0
    Current Employee, more than 3 years

    Don't stay for more than a year

    Jul 13, 2020 - Customer Service Representative in Darlington, North East England, England, England
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Entry level job 75% off your phone Some other useful benefits Somewhat flexible working hours

    Cons

    Some managers and ops managers are really awful, once saw someone who thought they were having a heart attack get told if they leave or get ambulance it will be considered sickness Monitor everything you do, 1 minute late? when are you working it back? Expected to start work 20 minutes early every day without pay to load slow outdated systems Tied to a schedule all the time, unable to even go for a toilet break unless schedule says Very poor training, most of it is how to speak to people instead of how to use systems and understand your job or how to help people Progression within your role depends on who likes you or if you can suck up to the right people Hard to move outside of role as there is often long lists of people trying to get off call centre phones and into other jobs within EE Unreasonable targets, always getting higher without explanation or help on how to hit targets Dealt with corona-virus very badly, didn't tell staff when people in the same building got sick, people found out on social media CEO and CMO ignored emails when asked about issues wit handling of corona-virus

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    2 people found this review helpful
  1. 5.0
    Former Employee, less than 1 year

    sales

    May 16, 2021 - Sales in London, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    fun good money to ern if hit commission

    Cons

    long hours loss of targets

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  2. 5.0
    Current Employee, more than 1 year

    What

    Feb 15, 2021 - Social Emotional Learning Specialist in India, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is fine for me

    Cons

    I would like to come in later than usual

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