EF English First - Good Training, Low Salary & Inexperienced Management | Glassdoor.co.uk
  1. Helpful (7)

    "Good Training, Low Salary & Inexperienced Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director of Studies in Shanghai, Shanghai
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at EF English First full-time

    Pros

    Plenty of learning opportunities for motivated staff, although you have to seek these out. Good for meeting like-minded people living abroad.

    Cons

    Salary is very poor in comparison to competitors', and they mis-represent this on job adverts. Teachers who don't pass probation are expected to pay for their own flights home, after putting a non-refundable deposit down on an apartment.

    Advice to Management

    Treat teachers fairly and with respect. Pay on a similar level to your competitors so teacher retention isn't as high. Don't take away all decision-making ability for teachers in the classroom.

    EF English First2017-03-08
  1. Helpful (6)

    "Meh..."

    StarStarStarStarStar
    Current Employee - Teacher 

    I have been working at EF English First full-time

    Pros

    Great experience within the country

    Cons

    The pay is very low

    EF English First2019-07-09
  2. Helpful (4)

    "Unresponsive Management Team, Lack of Communication, Little to No follow up"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Instructor 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at EF English First for less than a year

    Pros

    I enjoyed working with the students and parents through the EF kids platform.

    Cons

    After joining the platform in Sept, there is little to no training or follow up from managers as they stated would occur. There is no flexibility surrounding technical issues or assistance. Management will not respond to emails or phone calls, no point in leaving a message. Very slow turn around time to open tickets. Unfair treatment of employees no time to appeal concerns or issues. Since I have been in employed... with them tickets generally take 5-7 days to get a response, now that I have been termed tickets were immediately closed.

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    Advice to Management

    Communicate with new staff Return emails and voice messages Have a tenured person walk through the system with new hires Understand technical difficulties could be the EF platform as well Treat employees as a valued member Have flexibility around classroom options

    EF English First2019-11-14

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