Pros
The entire team is supportive, encouraging, and hardworking. Everyone is always willing to jump in and help wherever needed. Management is very patient and understanding with those who are new and still learning and they are not afraid to take time away from their busy workload to help. The owner encourages open communication and strives to maintain a positive and fun work environment for all. The profit sharing plan is a huge incentive and reflects the owner’s desire to reward the team for our efforts. There are opportunities to travel complimentary to the destinations that we specialize in, a generous PTO plan, and great insurance benefits.
Cons
I have not experienced any of the cons noted in former employee reviews. I will admit that I was a bit nervous after reading through them before I interviewed for the position, but I believe that there will always be a group of dissatisfied employees at any company. During the pandemic the travel industry was one of the hardest hit, and the subsequent lay offs were difficult but necessary in order for agencies to stay alive. While I empathize with their experience, I can confidently say that from day 1 I have had a fantastic experience with zero complaints.