Pros
The "perks" (when they are available). Namely, the "unlimited" PTO (which can be considered a red flag and inconsisently attained) and the flexible work schedules. Many different pods and managers will enforce arbitrary criteria for what's appropriate. Catered lunch MWF, insurance, snacks in the kitchen. There are some genuinely cool people who work here, but virtually none in management.
Cons
Read the other reviews on this page, especially if you're a prospective hire. I can assure you, without a doubt, that most of the negative-leaning reviews are fairly accurate. This place is a sinking ship. CFO gone with the wind. Wishy washy work location policies (huge push for RTO as of recent, probably looking for those disgruntled with the change to quit on their own). Changes in commission and comp plans because we're bleeding money (or "pushing for revenue" as management puts it). Along with all the other "startups" in the tech space, they got greedy in the COVID bubble and hired WAY too many people, ending in some brutal layoffs right before Christmas. Silent layoffs ensued week after week after the inital one. On the sales side, management implements useless "strategies" and attempt to "synergize" at face value to signal to their VCs that they're growing and innovating. Largely malarkey, and borderline counterproductive. Fix your tech: it breaks way too often on the consumer end, and we all know this is true.