1. Helpful (27)

    "General Casework Adjudicator"

    1.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Adjudicator in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Financial Ombudsman Service full-time for more than 5 years

    Pros

    Your fellow colleagues (non management)-location of work

    Cons

    The chief executive and the board haven't a clue. The senior management all have a vested interest in looking out for themselves so have no interest in standing up to ideas which aren't working. Overall it was meant to cut queues and backlogs but they are bigger than ever.

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  1. Helpful (8)

    "Working at the Financial Ombudsman"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ombudsman 
    Recommends
    Neutral Outlook

    I have been working at Financial Ombudsman Service full-time for more than 5 years

    Pros

    Good work life balance. Rarely needed to work over time. Comprehensive training and good opportunities for personal growth. Management are open to honest conversations. Benefits are very good.

    Cons

    Pay needs to be more competitive - and restructure means that individuals will be expected to take on more responsibility going forward.

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  2. Helpful (2)

    "Lack of security/reassurances"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Contractor - Adjudicator in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Financial Ombudsman Service for more than a year

    Pros

    Great colleagues and atmosphere. Shift pattern is 10-4 so excellent work life balance

    Cons

    Tied into IR35 which it shouldn't be, but due to being public sector they are making a statement to private sector.

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