1. Helpful (22)

    "Terrible place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Adjudicator in London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Financial Ombudsman Service full-time for more than 5 years

    Pros

    Flexible working if you have a reasonable manager

    Cons

    Poor senior leadership, no consistency between departments or teams, no transparency, they do not acknowledge hardwork or loyalty

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  1. Helpful (8)

    "Working at the Financial Ombudsman"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ombudsman 
    Recommends
    Neutral Outlook

    I have been working at Financial Ombudsman Service full-time for more than 5 years

    Pros

    Good work life balance. Rarely needed to work over time. Comprehensive training and good opportunities for personal growth. Management are open to honest conversations. Benefits are very good.

    Cons

    Pay needs to be more competitive - and restructure means that individuals will be expected to take on more responsibility going forward.

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  2. Helpful (1)

    "Great benefits, some truly caring people, the exec need to listen more."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ombudsman 
    Disapproves of CEO

    I have been working at Financial Ombudsman Service full-time for more than 5 years

    Pros

    They take care of their staff and are very flexible. Benefits are great.

    Cons

    There's been a lack of listening since the change to the business model.

Discover more reviews about Financial Ombudsman Service.