Glorified call centre that treats you like a child - Specialist Debt Adviser Financial Wellness Group Employee Review

the nice colleagues/friends you will make.

looking for a role that will drive you to insanity, leave you crying every few months and affect your mental health? Look no further!!! Financial Wellness Group (AKA Money Wellness - also check their Glassdoor reviews) will be sure to make you feel that way! From the horrible lack of support given to advisors, the extreme toxic micromanaging environment and the “fake” niceness senior leaders and certain team leaders give you is extremely disgusting. They will pretend to be your friend just for them to kick you off the curb when issues arise. A certain senior team leader and other junior team leaders were made aware when another department was going to be laid off and none of the ex-colleagues were given a proper departure. It was filled with weeks of oblivion, lack of accountability, empathy and decency on the part of a certain junior team leader, in which they did nothing but hid in one corner when the department was going through redundancy and was in the office for the last day but didn’t acknowledge anybody. They have proven time and time again that they treat their staff like replaceable figurines and blatantly show the “you are just a number” mentality. Very questionable practises being shown and really makes you wonder if the company is here to help people or just gain money from other’s suffering. Very disgusting! DO NOT WORK HERE!

If you like to be micromanaged and treated like a child then it’s the perfect place to work. But Literally no pros at all I’m not even joking, it’s in the middle of nowhere too so it’s not like you could have things to do on lunch or on a break.

Everything is grim and lifeless. The level of micromanagement is insane, I’ve never experienced something like it & this company is BY FAR the worst company I’ve worked for and to be honest, it’s the only company I’ve not enjoyed working in! The job description didn’t match the actual role and it’s a glorified call centre but the worst call centre imaginable. Constantly the team leaders will be sending in your results into a group chat every hour for everyone to see and they’re EXTREMELY snide and two-faced. I genuinely believe they have no empathy whatsoever it’s no surprise that this company has a very high turnover and people don’t stay there for more than 2 years. Halfway through the day they’ll complain if your call time is too long with customers but then when you change that… the next minute they’ll complain saying your call times are too short?! Constantly monitoring you like a hawk, the only place I’d expect micromanaging is in school of course but with these lot it’s even 100X more I’ve honestly never experienced something like this. Lastly this company goes by the name “Money wellness” now so if you get a job offer by this company THINK TWICE.