First Central - Great place to work | Glassdoor.co.uk
  1. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Handler in Haywards Heath, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at First Central full-time for more than 8 years

    Pros

    Benefits People Flexibility with working Development Growing

    Cons

    No major cons with the company

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    First Central2020-02-14

    First Central Response

    February 18, 2020Director

    Thanks so much for stopping by to leave us a review. It’s great to hear your positive outlook on working at First Central. We will, of course, continue to develop our colleagues as they are, without doubt, our biggest asset and the key to our success. Thanks again for your review and we appreciate your continued dedication to First Central. Kind regards Jo

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Other Employee Reviews

  1. "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at First Central full-time for more than 5 years

    Pros

    I've made some lasting friendships there

    Cons

    They have a "sweep it under the rug" culture and lack discipline for unprofessional, unproductive employees which in turn decreases the motivation of those who are productive and ultimately end up leaving because they become miserable. The bonuses aren't great and every year the same letter goes out explaining why but then there have been some senior management who have been openly vocal about their bonus figures (and somehow disappointed with them) which ruins morale.

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    First Central2020-02-14

    First Central Response

    February 19, 2020Director

    Thank you for your review. It’s great to hear you’ve made some lasting friendships here. I’m sorry to hear you feel there is a lack of discipline for unprofessional and unproductive colleagues. We encourage a culture of being transparent and taking accountability for our individual actions, so, it’s disappointing to hear you feel there are people who aren’t pulling their weight and bringing morale down. We’ve taken on board feedback relating to bonuses and incentives from our colleagues and are rolling out some great new additions, which will give tangible benefits to us all in growing the business. If you’d like to discuss your feedback in more detail, please contact our HR team. Kind regards, Jo

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  2. "Terrible environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at First Central full-time for more than 3 years

    Pros

    Some great people work there Pay is ok, but bonus isn't great

    Cons

    * If your manager is in Haywards Health and you work in Manchester they act like you don't exist. * Feedback doesn't happen, positive or constructive. * Management only work upwards * Communication is none existent * A really negative environment to work in where people's behaviours do not mirror the 'values' at all but nothing is ever done * There are departments that block any good ideas to the point where people just become institutionalised. Like little robots doing as they are told

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    First Central2020-02-12

    First Central Response

    February 18, 2020Director

    Thank you for taking the time to write a review. I’m sorry to hear you feel this way about your time at First Central. With multiple office locations, we recognise the need to be able to communicate effectively across all sites, which is why we implemented tools such as Skype and Microsoft Teams, to help colleagues to connect as much as possible. We encourage people to give constructive feedback at every opportunity, as well as asking for feedback when relevant, and this is reflected in the new appraisal process we brought in last year. We agree that colleagues at all levels are equally important, and this is something we strive to embed across the business. If you’d like to discuss your feedback in more detail, please contact our HR team. Kind regards, Jo

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