All depends on the people you work directly with. - Senior Customer Care Representative First Niagara Financial Employee Review

east to express ideas, good leadership

none that I could think of

Flexible work schedule, and pretty good health benefits. Currently have been investing in better technology making it easier for employees to perform their job functions. Solid 9-5 type job with stability. Salary increases yearly (as long as the company performs well -- this year some pay grades were ineligible for the cost of living increase)

Company culture is focused solely on the Bank and the Bank's goals, making other departments/subsidiaries feel like unwanted, unrecognized and unimportant. Hiring process is slow and there is a disconnect between the many offices. The have created a clear career-path for those working in insurance, however, the upward mobility seems to be extremely slow and limited due to not investing in talent at the lower levels to be able to promote within. I have seen a lot of positions be filled with outside talent instead of organically promoting talent, which becomes discouraging to those in the lower level positions. There also seems to be the 'are we going to be bought out?' question forever lingering in the back of peoples minds. Feels like the companies reputation in the marketplace is not favorable.